The hotel had alot of character, victorian style hotel. Older but beautiful furnishings, chandeliers, and decor. They offered a light breakfast which was nice and free underground parking. I gave it a four because the wifi kept dropping and the ac was old and didn't get cool enough leaving the room stuffy even after having the fan on throughout the day. The young gentlemen who worked the desk during the day was very helpful and respectful with all guests as I witnessed,. This made up for the young lady in the evening that I had asked for help with local transit and she replied, "Just google it, thats what people do".