Great hotel with lots of nice helpful touches
. Fresh ice water in the lobbey daily and complementary tea and coffee was very convenient. Staff were very friendly.
Hotel location is excellent for sight seeing.
Joy
ทริปกับครอบครัว 5 คืน
10/10
Ótimo hotel, localização excelente! Quarto espaçoso, com cozinha bem equipada. Café quentinho disponível na recepção 24h/d!! Água, chá e chocolate quente tb. Tudo ótimo em nossa estadia
Vivian
ทริป 8 คืน
10/10
Great location
Freddy
ทริป 1 คืน
10/10
In-room kitchens, onsite gym and guest laundry - perfect for our 10-day stay.
Susan
ทริปธุรกิจ 10 คืน
10/10
Laura, front desk agent, delivered the best customer service! It was a little busy when we arrived, but she managed each person’s needs pleasantly.
The rooms were clean, amenities were great, especially for extended stays.
My daughter and I only stayed one night but will definitely return to this location for our next stay.
Marcia
ทริปธุรกิจ 1 คืน
6/10
Sei giorni di utilizzo della stanza senza mai pulizie
VINCENZO
ทริป 6 คืน
10/10
Hotel incrível, ótimo recomendo a todos, 4 minutos andando para times Square, várias lojas de lanche almoço, quarto amplo, ar condicionado gelando perfeitamente, dentro do quarto tem uma cozinha super completinha, que dá para preparar as refeições, geladeira grande com freezer! Uns dos melhores hotéis de Nova Iorque ! Voltaria mil vezes aqui !
Rosilene
ทริป 3 คืน
10/10
Diane
ทริปกับครอบครัว 4 คืน
8/10
On 24th floor (room 2405), room and bathroom were clean, decent size and renovated fairly recently, comfortable bed, nice view, AC worked well, good water pressure, all Kitchen applinaces worked, desk space, decent internet, location good. The only problem was the elevator. Of the two elevators one was not working, so we often hat to wait 5 - 10 min. for the elevator to arrive. There is a safe in the room, but it is not fixed to the wall.
Jessica
ทริปกับครอบครัว 5 คืน
8/10
Estadia foi tranquila, apesar de apenas um elevador durante dois dias, depois foi resolvido. Café, chá, chocolate, água quente e fria, chá gelado ficam a disposição dos hóspedes. Quarto com uma mini cozinha muito útil facilita muito na acomodação e economia. Janelas anti ruido fundamental para um justo descanso. Dorme se muito bem. Cama e travesseiros macios e confortáveis e tbm fundamental próximo a estação de ônibus e metrô. Ótima localização. Várias opções de alimentação e mercadinhos próximos.Voltaríamos e jndicariamos. Nossa primeira vez nesse hotel.
jose ednaldo
ทริป 4 คืน
8/10
Anthony
ทริปธุรกิจ 2 คืน
10/10
It was a very convenient location, very close by the Lincoln tunnel. Very easy to get to, park, and let the valet take care of the rest. Hotel was very clean, only complaint was with 32 floors there was only 1 of the 2 elevators working. However they were working to fix it so if you just planned an extra couple minutes to get up/down, it didn't affect you much. I would 100% stay here again.
Jack
ทริป 4 คืน
6/10
The lock to my room had to be rekeyed before I could get in and thankfully, the engineer came quickly to do that, but only one working elevator made it take longer because the wait for the elevator was often 10+ minutes. Also, the day I checked out, the elevator was constantly full when I finally came to my floor, so I walked 13 floors lugging my bags and then the clerk was not at the hotel and I had to wait again. It took me 30 minutes to check out of the hotel.
Patricia
ทริปธุรกิจ 2 คืน
10/10
Good location, good service. Front desk employees are all very nice. Comfortable room. Good kitchen.
Jing
ทริปกับครอบครัว 5 คืน
2/10
They have 16 people elevator for 192 suites in each suite could be average of two people plus staying
There is no room service
Towel service on request is not being fulfilled
You have to go standby the reception so they can bring your towels to you
No trash pick up service
Air condition system is old very noisy
For laundry, they sell you order a gallon of detergent for $12. You have to throw away 90% of it.
Sink was backing up and the restroom
Front Desk, they said they cannot do anything about all these problems
ALIREZA
ทริปกับครอบครัว 5 คืน
4/10
This hotel is a rip off. It tired and not clean. They rip you off with a resort fee and smirk when you question what it is for. The elevator didn’t work. They don’t clean rooms. Avoid it!
Bradley
ทริปธุรกิจ 2 คืน
10/10
Room was clean and had more than what we needed. AC wasn’t working when we first arrived but it was fixed immediately. There were issues with the elevator so ended up taking the stairs once but otherwise just had to wait for it. Location was perfect, walking distance from train station, food, shopping and theatre.
Evelyn
ทริปกับครอบครัว 2 คืน
10/10
Kenneth
ทริป 3 คืน
6/10
The desk staff were awesome; shout out to the lady with the tatts who was working late!
Sierra
ทริป 3 คืน
10/10
Great location. Hotel was clean. Staff was friendly and professional. Met expectations for the price point.
Krista Marie
ทริป 1 คืน
10/10
Phillip
ทริปกับครอบครัว 4 คืน
10/10
Ótima localização, a 3 quadras da estação do de metrô e 2 de ônibus.
Quarto limpo confortável, geladeira, fogão por indução, microondas grande, coifa e máquina de lavar louças, também com louças panelas e pia de cozinha. Triturador não estava funcionando.
Lucas
ทริป 6 คืน
8/10
We were told the hotel had parking availability. We found out, upon arrival, it was a valet service at a hefty rate with no in and out option. Only one elevator working most of the time, very slow, and a long wait. Only six people allowed at a time, and there were lots of people waiting in a long line. We will not be going back to this hotel.
Armando
ทริปกับครอบครัว 2 คืน
10/10
Phenomenal property in a location for Times Square, Broadway, etc. (There's still a lot of walking, but HEY it's NYC!) The staff is as helpful as you need them to be. If you need to keep to yourself, great. But they happily answered any question I had during my 5-day stay.
Rich
ทริป 4 คืน
10/10
Nuestra experiencia fue muy buena. Los empleados muy atentos, y predispuestos para evacuar cualquier consulta. Mi habitación no era como la de la imágen que se ve en esta publicación, pero estaba bien, cómoda y funcional. Lo malo sería que la limpieza no es diaria, y no está muy claro como es. Primero nos dijeron que era cada 7 días, y como estabamos 7 días, parecía que no iban a limpiar. Sin embargo, limpiaron al 4to día... por lo que entiendo que si uno se queda MENOS de 7 días, no te hacen limpieza. De todos modos, sí retiran la basura, si uno lo solicita. Hay una estación de metro a la vuelta del hotel, y es donde está la Terminal de Buses, por lo que hay muchas conexiones. En la zona hay muchos lugares donde comprar comida.