Downtown Phoenix's Sheraton Phoenix Downtown is an upscale haven. Unwind by the outdoor pool or take a leisurely bike ride, then enjoy a meal at one of the two on-site restaurants.
Sky Harbor International Airport (PHX) - 14 min drive
Phoenix, AZ (DVT-Phoenix Deer Valley) - 25 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 30 min drive
Chandler, AZ (CHD-Chandler Municipal) - 34 min drive
Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 38 min drive
3rd Street - Washington Station - 6 min walk
Van Buren - Central Ave Station - 6 min walk
Van Buren - 1st Ave Station - 7 min walk
Restaurants
Barrel & Bushel - 5 min walk
Starbucks - 4 min walk
Chick-fil-A - 3 min walk
B&B Market - 6 min walk
Westin Executive Club - 4 min walk
About this property
Sheraton Phoenix Downtown
When you stay at Sheraton Phoenix Downtown, you'll be in a great location, within a short 10-minute walk of Phoenix Convention Center and PHX Arena. Guests can take a dip in the outdoor pool or grab a bite to eat at & More, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: 3rd Street - Washington Station is 6 minutes and Van Buren - Central Ave Station is 6 minutes.
At a glance
DONE
Hotel size
1003 rooms
Arranged over 31 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING
Parking
Secured covered on-site self-parking (USD 36 per night; includes in/out privileges)
Secured covered on-site valet parking (USD 46 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
& More – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Carcara – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 30 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 12 to 18 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered self-parking costs USD 36 per night with in/out privileges
Covered valet parking costs USD 46 per night with in/out privileges
Policies
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix
Frequently asked questions
Does Sheraton Phoenix Downtown offer free cancellation for a full refund?
Yes, Sheraton Phoenix Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Phoenix Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Phoenix Downtown?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Phoenix Downtown?
Yes. Self-parking costs USD 36 per night. Valet parking costs USD 46 per night.
What are the check-in and check-out times at Sheraton Phoenix Downtown?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sheraton Phoenix Downtown?
No, this hotel doesn't have a casino, but Casino Arizona (18-min drive) and Vee Quiva Casino (21-min drive) are both nearby.
What is there to do at Sheraton Phoenix Downtown and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes game viewing and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Sheraton Phoenix Downtown also has a garden and access to a nearby health club.
Are there restaurants at or near Sheraton Phoenix Downtown?
Yes, there are 2 on-site restaurants.
What's the area around Sheraton Phoenix Downtown like?
Sheraton Phoenix Downtown is in Downtown Phoenix, a short 6-minute walk from 3rd Street - Washington Station and 3 minutes' walk from Phoenix Convention Center.
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Sheraton Phoenix Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Lobby
Parking
Bed
Food
Bar
Drinks
What guests liked
The gym was described as great, fabulous, and awesome, indicating a well-equipped and satisfactory fitness facility. (6 reviews)
The pool was clean, refreshing, and a welcome feature with great views. (7 reviews)
The on-site restaurant offered great food and a convenient dining experience for guests. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
10 Jun 2025
Awesome
Overall great stay
Verified traveller
3-night trip
10/10 Exceptional
14 Jun 2025
We felt well taken care of from check-in to check-out and thoroughly enjoyed our stay.
Angelique
Angelique, 2-night trip
10/10 Exceptional
29 Jun 2025
Great overall!
Courtney
Courtney, 3-night trip
10/10 Exceptional
1 Jun 2025
Great location, clean, nice amenities (gym, pool, rooftop bar)
Grace
Grace, 3-night trip
10/10 Exceptional
11 May 2025
Beautiful place
Rosa
Rosa, 2-night trip
10/10 Exceptional
18 Jun 2025
The front desk staff were very nice and accommodating. The pool was great for the whole family. There were also amazing views.
Yesenia
Yesenia, 1-night trip
10/10 Exceptional
25 Mar 2025
Beautiful Hotel
Erika
Erika, 4-night trip
10/10 Exceptional
19 Apr 2025
Beautiful property and staff was very kind and accommodating! Would definitely recommend and stay again!
Kristin
Kristin, 1-night trip
10/10 Exceptional
19 Nov 2024
Great place to stay while visiting phx
Robert
Robert, 3-night trip
10/10 Exceptional
9 Jun 2025
Good
Matthew
Matthew, 1-night trip
8/10 Very good
1 Jan 2025
We really enjoyed our stay! Pricey but everything was clean and close to all the things we were doing
Sindy
Sindy, 3-night trip
8/10 Very good
12 Sep 2024
It was close to the airport and nice restaurants
Beth
Beth, 3-night trip
10/10 Exceptional
26 Jan 2025
Clean rooms
Good customer service at the desk
PATRICIA
PATRICIA, 2-night trip
10/10 Exceptional
29 Apr 2025
Only want to boom Sheraton
Amazing!! I’m a new Sheraton fan all the way. Love the expedited service, modern hotel, great customer service and very welcoming vibe..
leonid
leonid, 3-night trip
8/10 Very good
3 Sep 2025
Good stay, horrible parking!
The Sheraton Downtown Phoenix was clean and the staff was friendly. The restaurants had good food, not spectacular but good. The pool was nice and the bartender at the pool was very attentive. My only complaint and it is a big one is there is very little parking. I had to park my car two blocks away in a public lot. We attend a convention at this location every year at this time. Although, it is convenient to stay at the hotel that hosts the convention, next year I will stay somewhere else due to the parking challenges in the Arizona heat.
Kelsey
Kelsey, 3-night trip
10/10 Exceptional
6 Jun 2025
I've stayed at the Sheraton Downtown Phoenix for the conference the last two years. It's always very clean, quite, and staff is helpful and friendly. Across the street from the Arizona Ctr and easy to walk to area restaurants and attractions. I look forward to returning next year too.
Luke
Luke, 3-night trip
10/10 Exceptional
28 Apr 2025
Super helpful & kind staff
The staff are all so nice. The valet guys were the best!
Barbara
Barbara, 1-night trip
10/10 Exceptional
12 Dec 2024
Beautiful decor and great staff!
Rachael
Rachael, 4-night trip
10/10 Exceptional
15 Dec 2024
Great staff and clean place.
Steven
Steven, 3-night trip
10/10 Exceptional
4 May 2025
We have loved our stay at the Sharaton Phoenix every time we visit!! Very clean, quiet, the staff are always friendly, welcoming, and professional!!
Mike
Mike, 2-night trip
10/10 Exceptional
20 May 2025
Walkable to the sport stadium near by
Anil
Anil, 3-night trip
8/10 Very good
15 Jun 2025
From the moment I walked into the Sheraton Hotel, it felt like arriving at a friend’s welcoming home—bright, comfortable, and utterly inviting. The staff greeted me with genuine smiles and even went out of their way to move me into a room just steps from the fitness center so I could keep up with my workout. Every moment of my stay was delightful, and I left feeling refreshed and truly cared for.
Amir
Amir, 7-night trip
8/10 Very good
15 Mar 2025
Beautiful property!!! We attended a conference there and appreciated the amenities. Very nice rooms, nice pool bar with friendly staff, beautiful lobby and meeting spaces.