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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with restaurant, near Kumamoto Castle

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Lockers
Reception
Restaurant
Reception
In the heart of Chuo Ward, SOTETSU GRAND FRESA KUMAMOTO is your ideal retreat. With a restaurant on site and helpful staff, guests can unwind in comfort. Enjoy convenient perks like dry cleaning/laundry services and luggage storage.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Locker space

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Netflix

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km

Getting around

  • Kumamoto (KMJ) - 54 min drive
  • Kumamoto Minami Station - 8 min drive
  • Fujisakigumae station - 16 min walk
  • Kumamoto Station - 29 min walk
  • Suidocho Tram Stop - 9 min walk

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪ウエスト 生そば居酒屋 - ‬1 min walk
  • ‪羊肉酒場悟大 - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪花樹 - ‬2 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

When you stay at SOTETSU GRAND FRESA KUMAMOTO, you'll be within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. Fellow travellers love the helpful staff and nearby shopping. The property is only a short walk to public transportation: Suidocho Tram Stop is 9 minutes away.

At a glance

DONE

Hotel size

    • 247 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Shared microwave

Travelling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
Mobile payment options include: PayPay, LINE Pay and R Pay.
Cashless transactions are available.

Also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Are pets allowed at SOTETSU GRAND FRESA KUMAMOTO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SOTETSU GRAND FRESA KUMAMOTO?

Sorry, there's no on-site parking at SOTETSU GRAND FRESA KUMAMOTO.

What are the check-in and check-out times at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.

Are there restaurants at or near SOTETSU GRAND FRESA KUMAMOTO?

Yes, there's an on-site restaurant.

What's the area around SOTETSU GRAND FRESA KUMAMOTO like?

SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a short 9-minute walk from Suidocho Tram Stop and 7 minutes' walk from Kumamoto-jo Hall. Travellers say that this hotel is in a good location.

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SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Amenities
Store
Breakfast
Shopping area
Convenient (location)
Shopping malls

What guests liked

  • Breakfast was excellent with a good variety of local and international options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
3-night trip

10/10 Exceptional

Very good hotel and experienced a nice stay there! Will choose this hotel again
2-night trip

10/10 Exceptional

Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
CHIH YUAN, 2-night trip

10/10 Exceptional

Great location
Jose Miguel, 2-night trip

10/10 Exceptional

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Paul, 3-night trip

8/10 Very good

Good central location!
Nozomi, 2-night trip

10/10 Exceptional

Staff are super friendly.
Annie, 3-night trip

10/10 Exceptional

An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Jacob, 4-night trip

10/10 Exceptional

good location for shopping and dining
Tze Kwan Ada, 5-night trip

10/10 Exceptional

Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Farhan, 3-night trip

10/10 Exceptional

Great hotel

Very nice hotel Step up from business hotel
DAVID, 2-night trip

10/10 Exceptional

This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
bee ngoh, 3-night trip

10/10 Exceptional

It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
14-night trip

10/10 Exceptional

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Joanne, 3-night trip

10/10 Exceptional

High recommended!
Yoke Kuan, 2-night trip

10/10 Exceptional

Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Lynette Kim Choo, 2-night trip

10/10 Exceptional

It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
HWEE NGEE AMANDA, 1-night trip

8/10 Very good

Kumamoto 4 days

Centrally located. Served our needs well. Breakfast was goid. Location great.
Jungoak, 4-night trip

10/10 Exceptional

Good!Thanks!
Wan-Yu, 1-night trip

8/10 Very good

Good choice

Location was excellent. It was literally next door to an arcade with loads of restaurants, cafes and combinis. Easy access and 10 mins walking to Kumamoto Castle and the Sakura a hi mall
cindy, 3-night trip

10/10 Exceptional

Good
Wing, 2-night trip

10/10 Exceptional

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
2-night trip

10/10 Exceptional

This hotel overall is very good, compare the room size it was quite big in Japan, and the amenties provided are enough, downstairs there two two convenient store, parking place is just one minute walk, you can get a discount card from hotel staff if you park your car in the designated parking place. I will choose this hotel again when I visit Kumamoto next time
CHU KIT, 5-night trip

10/10 Exceptional

Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Wee Liang, 1-night trip

4/10 Fair

i just personally could not sleep well, neither could my colleague.
Michiko, 1-night trip