4/10 พอใช้
9 ก.ย. 2025
Terrible customer service!
There were multiple things that went wrong. I have stayed here several times before and this was a terrible experience! First of all during check in. They down graded my accommodations. I booked a king size bed and they sold out so we had the ONLY option of two queens. Then when we were leaving to go shopping. The elevators were broken so we had to walk down 9 flights! Next we were having dinner at the restaurant. Terrible service!!!!!!!!! It took over an hour to get our food. Plus it wasn’t that good. Definitely wouldn’t recommend eating there. The following morning at checkout. I called for help with our luggage. After waiting 45 minutes. We made two trips to take down everything. Just terrible customer service. This place has really gone down on the customer service!!!!!!!!
Ronald
Ronald, ทริป 1 คืน
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