Everyone in the property is AMAZING‼️ omg! They go above & beyond for you! Friendly, courteous, quick, professional 👌 simply outstanding. Marcelo at reception was very helpful booking me dinner options & accomodating me to use spa at checkout for bath after my Iguaçu excursion & before flight.
Lucas/greeter/bellman was very professional but friendly receiving me at the door every time even remembering it was my bday & always quick to help with anything!
Aldana AM reception went above & beyond helping me to contact my airport pick up company after a misunderstanding. I am so grateful for her patience & aid!. Violeta was very helpful booking my taxi, one of which became a personal friend! Her soft voice & gentle nature are charming. She's so sweet. Sending a message for my bday! Everyone at the hotel made sure my stay was extraordinary! As a woman solo traveling on her bday to a country I had never visited before, these details are greatly appreciated 🤗
The grounds_pool area are so impeccable 👌 I fell in.love since I saw pictures of it online. Didn't disappoint. Rooms are a bit outdated, maybe stained rugs, but everything else exceeded expectations & everything was neat & clean nonetheless 💯✨️😍🥰 I have already recommended to my friends! Cant stop talking about my magical stay! So convenient & close to airport/falls/restaurants 😉