Catalonia was beautiful, staff excellent had a wonderful stay food was just ok could not get a reservation at the specialty restaurants
RHONDA
RHONDA, ทริป 6 คืน
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8/10 ดีมาก
14 มีนาคม 2025
Heat choice for family
The hotel is an older property, the lamp shades in the room were in need of replacement, room was clean, bathroom showed wear but was clean, bed was extra firm, overall it was a good stay. The grounds are well kept. The buffet had many options and was good. Child and picky eater friendly. The pool and resort is made well for families
Shelly
Shelly, ทริป 1 คืน
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6/10 ดี
9 มีนาคม 2025
You do t get what you paid for
It was a no frills resort maybe an upgrade from a Motel 6. A bit expensive for where I stayed.
ROBERT
ROBERT, ทริป 2 คืน
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6/10 ดี
8 มีนาคม 2025
Tor Arvid
Tor Arvid, ทริป 9 คืน
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10/10 ไร้ที่ติ
27 กุมภาพันธ์ 2025
Gerson
Gerson, ทริป 3 คืน
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10/10 ไร้ที่ติ
24 กุมภาพันธ์ 2025
I recently stayed at the catalonia in montego Bay jamaica the staff at the front desk were very friendly housekeeper dinning room bartenders everyone was very friendly the food was to die would recommend this hotel to anyone see you guys soon
Elaine
Elaine, ทริป 3 คืน
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4/10 พอใช้
19 กุมภาพันธ์ 2025
Not worth the discount
I was quite disappointed with the hotel. It was clear that staff did not communicate with each other because no one knew what was going on. You have to make reservations for the restaurants but they give you the runaround for it. There’s minimal entertainment and the beach isn’t the best. The housekeeping is slow to respond and the buffet service is terrible. The bartenders are friendly but slow moving. The food at the restaurants was delicious but the service was only good at the hibachi restaurant. Would not stay here again.
Ebony
Ebony, ทริป 4 คืน
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10/10 ไร้ที่ติ
18 กุมภาพันธ์ 2025
Tekedra
Tekedra, ทริป 3 คืน
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4/10 พอใช้
14 กุมภาพันธ์ 2025
Jeremy
Jeremy, ทริป 5 คืน
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4/10 พอใช้
6 กุมภาพันธ์ 2025
Shalini
Shalini, ทริป 3 คืน
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8/10 ดีมาก
29 มกราคม 2025
Christian
Christian, ทริป 2 คืน
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6/10 ดี
28 มกราคม 2025
The hotel property is beautiful. I enjoyed being out on the beach and the little island is very nice.
ผู้เข้าพักจริง
ทริป 3 คืน
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10/10 ไร้ที่ติ
26 มกราคม 2025
We visited in celebration of my husband 40th bday .
Great location very close to airport . Jada at front desk received us with vid smile and kindness . Earl on the pool
Bar was amazing with his drinks .
Djanine t
Djanine t, ทริป 3 คืน
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8/10 ดีมาก
22 มกราคม 2025
Orlene
Orlene, ทริปกับเพื่อน 4 คืน
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6/10 ดี
17 มกราคม 2025
Staff needs customer service training. Some services seemed not available.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
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2/10 แย่
14 มกราคม 2025
Felt like Family Day at the Park vs. A Vacation
All in all a no. Cleanliness, availability and freshness of food. One case of food poisoning. Availability of Spirits, most was for preferred guest so when us non-preferred quest's drink of choice was not available, it was basically "drink what we have". We had to switch rooms twice due to broken elevator, leaking water, broken phone etc. Had we not complained they were ok with putting us in the broke down building. I booked a double room and was moved to a single room which was unacceptable due to the fact that we had 2 guests in the room. Our dinner reservation was cancelled because they "cannot accommodate". I was in conversation with Hotels.com for over an hour regarding getting a refund/credit to switch resorts. I was told someone would contact me to make this happen. I am still waiting for a response from Hotels.com since Wednesday, January 8, 2025 today is January 13,2025. This was not the type of accommodations I am used to and i did not feel supported the H.com.
Lavina
Lavina, ทริปกับเพื่อน 3 คืน
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6/10 ดี
13 มกราคม 2025
Family of 6 great stay
The wifi was terrible between 10am-12am each night. Tvs old and pictures fuzzy not clear at all.
The beach was beautiful. Buffet was good.
Hard to get reservations at the restaurants.
Staff at check in and out were great.
Room wasnt ready until 3:30 and then i was given a key to an occupied room.
Took 30 mins to fix it. Had to get new room keys every day.
For the price i would come back
Laundry facilities were minimal and i had to wait for housekeeping to finish using it.
Sheirra
Sheirra, ทริปกับครอบครัว 3 คืน
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2/10 แย่
13 มกราคม 2025
Kenisha
Kenisha, ทริป 2 คืน
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4/10 พอใช้
12 มกราคม 2025
Can do better
The property is severely run down. It seems to have changed hands and nothing has been renovated for new surfaces. The bathroom was horrible as if it was not cleaned for weeks. The dining room chairs some of them were dirty and needed washing and bleach.
Would lot stay here again until they renovated it properly.
Love it when it was Holiday Inn
Christopher
Christopher, ทริป 1 คืน
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2/10 แย่
12 มกราคม 2025
This place needs a wrecking ball. Horrible unsafe
This stay was absolutely horrible and the fact that I couldn't get to anyone at Hoteld.com to try to reverse and change my location was even worse than that. This place was horrible our first room had a big leak in it. The staff wouldn't let us go in the room first they walked us to the room looked in the room close the door and said they had to find us another room. The second room we went to we had to climb up three flights of steps because the elevators were broken to get to the room. The stairwells were definitely horrifying unsafe and dangerous for anyone to walk through. It really needed work really bad very unsafe. Once we got to the room the bathroom was unsanitary unsafe as well as the refrigerator was full of rough on the outside of the refrigerator I asked for Ocean view room and if I look out over the palm trees on my tippy toes I could actually see the ocean. After complaining about that room the staff was not happy when I asked for another room. We are still trying to get a hold of hotels.com and trying to relocate to a different resort but no answers via chat or phone. So we got to our last room and we had plumbing situations. Got sick off of the food. Now I have back eggs because of doing the flights of steps because the elevator was broke. Then I ask for laundry room which they said they had and there's a spooky unsafe laundry room with only a washer no dryer. Wanted to soak in the hot tub because of my back the hot tub wasn't working. Wanted to paddle boat b
Zebrah
Zebrah, ทริปกับเพื่อน 3 คืน
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2/10 แย่
9 มกราคม 2025
Dinero
Dinero, ทริป 1 คืน
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6/10 ดี
8 มกราคม 2025
Not the same
This former Holiday Inn resort still has some wonderful things that remain and some not so wonderful. The same...beautiful grounds, friendly staff especially in food and bar areas, clean comfy rooms.
However there were a lot of disappointments. There were very few working elevators. Towels are very hard to come by, ran out early and then not restocked. The buffet food was pretty much the same daily, good but not much change. Island vendors are now allowed in water on resort property, not fun being pressured daily to buy from them. Certain employees hitting on young ladies and trying to sell guests pot. Security and life guard on the island is a nice idea however not when they sleep, have loud conversations on phone, sitting with feet on back of guest lounge chairs, even laying and sleeping in on while on duty.
After 7 visits to this property with the change in ownership we will not return.
tiffany
tiffany, ทริปกับครอบครัว 9 คืน
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2/10 แย่
6 มกราคม 2025
Shamar
Shamar, ทริปกับครอบครัว 1 คืน
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2/10 แย่
5 มกราคม 2025
Poor service
Catalonia previously called Holiday Inn needs to be closed down and refurbished. Everything is old and rusty. Staff is unfriendly and cocktails are watered down