The worst experience i ever had on a international trip .. worst bathroom with molds everywhere.. left the property the next day .. worst communication with staff .. manager dont want to talk .. no refund or even a acknowledgment of bad rooms n service. Worst worst worst place . Save you guys a headache and book somewhere else its not worth it.
Farhan
ทริปกับครอบครัว 4 คืน
10/10
Great I will recommend 👌
Lauren
ทริปกับครอบครัว 6 คืน
6/10
This hotel is very clean and some staff were friendly. The wifi is the worst i have ever seen at a hotel. Whether on the beach or in your hotel room, the connection is bad. The food was not 100% jamaican cusine. The buffet didnt have much variety for breakfast or lunch. Too many flies landing on the buffet food made it unappatizing. The restaurants were similar, some were good some not so much. The beach is not the best as it is mostly shallow water and reefs everywhere that you cannot step on for environmental reasons. The pool was cool and relaxing though. Aslo, you could bareley hear the music playing! The managers kept fighting their staff on keeping music low and not taking proper feedback from guests. This hotel is for people who like quiet and simple experience not for people who like a more lively atmosphere. It was ok overall but not the greatest. Wont be going back.
Rooms need a makeover but the pool and private island and beach are fantastic. Was clean but just a bit outdated and run down but we never really spent any time in the room except to sleep.
tracey
ทริปกับครอบครัว 4 คืน
10/10
vitaliy
ทริป 4 คืน
8/10
The staff attitudes were amazing, very approachable. Nothing was too difficult for them to help with. It wasn’t a busy period which is great for me. The hotel needs a little more modernisation. You can see construction work going on, which the hotel did not allow to hinder the guests experience. Not much beach space, however it’s a safe space for everyone. Beautiful fishes can be seen in the water, as they swim around you. The food was good, you need to reserve tables at your choice of restaurant. Love the Italian restaurant. Again their service is amazing. Over time I think it can be amongst the 5stars.
ผู้เข้าพักจริง
ทริป 3 คืน
8/10
John
ทริปธุรกิจ 6 คืน
10/10
Robijo
ทริป 6 คืน
10/10
Johanna
ทริป 3 คืน
8/10
The hotel is good but there were a few issues: alcoholic beverages . The old Tom Gin brewed in Jamaica was terrible the bar had Bombay Sapphire & Tanqueray. I asked for those & was refused, we need to be a club member for those! Restaurants were all pre booked & we could only eat at the buffet. One should be advised in advance re the club drinks & restaurant bookings.
Otherwise it was alright.
Marie Christine
ทริปกับครอบครัว 1 คืน
10/10
Really Enjoyed my time at this hotel peaceful clean good food nice ppl would definitely be back soon thank you for making my trip so comfortable
Jaquana
ทริป 2 คืน
8/10
desmond L
ทริปธุรกิจ 3 คืน
10/10
Nishane
ทริป 1 คืน
6/10
Carlton
ทริป 1 คืน
2/10
Carlton
ทริป 1 คืน
6/10
Zenaida
ทริปกับครอบครัว 1 คืน
10/10
Had an amazing stay! Resort/rooms were super clean and the staff was amazing. Restaurants were 10/10, buffet had a good variety and food was always fresh. Jerk Hut is the best, ate there everyday. Can’t wait to come back to Jamaica ❤️
Melissa Marie
ทริปกับเพื่อน 5 คืน
8/10
I enjoyed the short distance the hotel was from the airport and the walking distance to outside eatery. The food on the resort was good enough, however, some of the waitresses seemed to have attitudes and made it seem as if it was a burden to serve you beverages. The other staff on the property were welcoming though. Overall, my stay was good.
Roxanne
ทริปกับครอบครัว 3 คืน
6/10
The rooms need to be updated. Had issues with shower faucet, phone, patio door, and lighting.
John
ทริป 6 คืน
6/10
The fact I had to pay an amount I was not aware of, having paid all taxes and fees to Expedia,, this aspect was most embarrassing. The lack of dining options in relation to dinner and breakfast (meats) cooked in various styles.
Violet
ทริปกับครอบครัว 2 คืน
8/10
Lolita
ทริป 1 คืน
2/10
Overall old furnitures unfriendly staff ,needed to be upgraded with professional staffing ! Overall the Old Holiday Inn was much better. We have been visiting this property for well ove 20 years so we know that overall the service except for one server that made a huge difference Marie on the evening shift she was the only super friendly staff.