Near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a serene retreat. Relax in the sauna or steam room, indulge in a buffet breakfast, and enjoy high-speed WiFi.
Grids Premium Hotel Otaru offers a great location, putting you within a short 10-minute walk of Otaru Canal. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Public transportation is close by: Otaru Station is only 8 minutes on foot.
At a glance
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Hotel size
142 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Uncovered on-site self-parking (JPY 1500 per night)
Wheelchair-accessible parking on site
On-site parking is limited
On-site parking includes off-street options
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Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Safe-deposit box at front desk
Full-service spa
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
ご朝食会場「NOSHH」 – On-site buffet restaurant.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2600 for adults and JPY 1300 for children
Parking
Uncovered self-parking costs JPY 1500 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grids Premium Otaru Otaru
Frequently asked questions
Does Grids Premium Hotel Otaru offer free cancellation for a full refund?
Yes, Grids Premium Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grids Premium Hotel Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Grids Premium Hotel Otaru?
Yes. Self-parking costs JPY 1500 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grids Premium Hotel Otaru?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grids Premium Hotel Otaru and nearby?
Grids Premium Hotel Otaru has a spa.
Are there restaurants at or near Grids Premium Hotel Otaru?
Yes, there's an on-site restaurant, ご朝食会場「NOSHH」.
What's the area around Grids Premium Hotel Otaru like?
Grids Premium Hotel Otaru is a short 8-minute walk from Otaru Station and 6 minutes' walk from Otaru Canal.
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Grids Premium Hotel Otaru Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Sep 2025
Nice location hotel
Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
FungYi
FungYi, 2-night trip
10/10 Exceptional
1 Sep 2025
Nice hotel
good spacious hotel, location is good.
Breakfast with variety of choices, worth to try as not many breakfast available around.
overall is good experience
FungYi
FungYi, 2-night trip
8/10 Very good
7 Mar 2025
Great location
Chun Yin Kevin
Chun Yin Kevin, 1-night trip
10/10 Exceptional
15 Mar 2025
Great hotel experience and everything was more than we expected!
Wing Ho Edward
Wing Ho Edward, 2-night trip
10/10 Exceptional
7 Jun 2025
The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful.
HANYONG
HANYONG, 1-night trip
8/10 Very good
9 May 2025
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Kevin
Kevin, 1-night trip
10/10 Exceptional
27 Feb 2025
Great experience! Looking forward to returning soon
Richard
Richard, 4-night trip
8/10 Very good
21 Apr 2025
Convenient
Excellent location
Michael
Michael, 1-night trip
10/10 Exceptional
27 Sep 2024
Great rooms, friendly staff
Lee
Lee, 4-night trip
10/10 Exceptional
3 Jun 2025
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Stephen
Stephen, 2-night trip
4/10 Fair
20 Jul 2025
Very limited service
No next time
Ming Fei
Ming Fei, 3-night trip
10/10 Exceptional
24 Mar 2025
Overall excellent and good experience
Andy
Andy, 2-night trip
10/10 Exceptional
23 Oct 2024
Perfect Stay
Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Tzuyang
Tzuyang, 1-night trip
8/10 Very good
20 May 2025
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site.
Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Lynn
Lynn, 1-night trip
10/10 Exceptional
27 Dec 2024
Great little tourist hotel in centre of otaru
Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Andrew
Andrew, 6-night trip
10/10 Exceptional
12 Jan 2025
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English.
The breakfast spread is good and the room winter view is superb.
A short stay at Otaru with 3 adults and 2 kids.
Hoe Wee
Hoe Wee, 2-night trip
10/10 Exceptional
26 Mar 2025
Incredible.
Verified traveller
1-night trip
10/10 Exceptional
1 Jun 2025
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Jennifer Yan
Jennifer Yan, 1-night trip
10/10 Exceptional
29 Jul 2025
New hotel & Yummy Breakfast with Local Resource
New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore.
Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Verified traveller
2-night trip
10/10 Exceptional
14 Nov 2024
Convenient located at heart of Otaru. Bonus with the public bath.
ANNIE
ANNIE, 1-night trip
10/10 Exceptional
8 Oct 2024
Easy to get around ,Convenient store near by ,
edward
edward, 2-night trip
10/10 Exceptional
14 Nov 2024
Convenient, nice onsen, just a tad small the room
Ivan
Ivan, 1-night trip
10/10 Exceptional
2 Mar 2025
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Mei Ling
Mei Ling, 1-night trip
8/10 Very good
9 May 2025
The carpark fee is expensive and ended at 11 am
Verified traveller
1-night trip
8/10 Very good
19 Nov 2024
Good value in Otaru
Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.