2/10 แย่
19 ต.ค. 2025
Bummer of a stay.
Nothing grand about this Hilton. This is lipstick on a pig, and a glorified motel. Check in was horribly managed and predatory. Held hostage to get our parking pass from a separate desk (completely unnecessary, but completely obvious it’s done so others waiting to check in don’t hear) being forced to hear a spill about a time share scam, not taking no for an answer, and being pushy about it until the 4th time saying NO. Was told we would be texted when our room was ready, never got a text, and it was now after check in time. Then when back at the desk to get our room keys only to be met with “have you been texted that your room was ready?” I shouldn’t have to be at this point as it’s now after check in time. Resort fee is such a scam, oh two sour cups of “Starbucks coffee” or “bottled water” WOW how gracious of you! Only given two tickets even tho we were there Thursday through Sunday. The pool was no where near as big as in images, wasn’t actually heated like it stated. Very shallow so you can’t even actually swim. Hot tub was gross and not warm. Had a weird bubble grime layer on top of the water. Denied late check out because there’s “none available” but looks like there was no one time check in available too. Horrible stay, Hilton should be embarrassed. But Hey they’ll let you know you have access through the gate to the “premium outlets next door”. So cool to view their parking and brown buildings from the balcony.
alton
alton, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
