It was great. Huge room(s), a full kitchen, it had everything. Was quiet and worth the money. I'll be staying there again.
Robert
ทริปกับเพื่อน 4 คืน
2/10
Horrible from the second I got to room. Employees were great other than that trip was horrible. Literally holes in the floor, pool was out of order, which was a reason we booked. If we had known about pool I wouldn’t have booked. There were several signs of “repairs” made that weren’t even cared for how they should’ve been. I am asking for a refund as this was honestly the worst experience in a hotel I have stayed in in my life. I have traveled as a young kid and as an adult with my family, this was truly the worst.
Brandon
ทริป 1 คืน
4/10
Ndidi
ทริปกับครอบครัว 1 คืน
6/10
Rooms need serviced (flickering bath light, black residue on bathroom fan), breakfast service was not good, it was 9:30 and there was no food left, saw a rat run across the front lobby door outside, only gave us 2 towels for 3 people and one wash cloth. They advertise for a pool but it was closed
Kristina
ทริปกับครอบครัว 1 คืน
6/10
The hotel could definitely use some updating and repairs. The carpet in the hallway is dirty and worn. In the room, the outlet on the lamp was broken, the door frame was torn up, there was no hot water at 5:00 am and the sheet on the bed had a large hole in it. The bed was comfortable and there was plenty of space in the suite.
Cheryl
ทริปธุรกิจ 1 คืน
8/10
Kyle
ทริป 2 คืน
6/10
Hair in bathroom floor entire floor sticky like some tried to shampoo but didn’t rinse properly otherwise ok
Jackie
ทริปกับครอบครัว 1 คืน
10/10
We were very happy with our trip… Having the extra living area was very relaxing.
Robert
ทริป 2 คืน
2/10
The worse Hilton I have ever seen .
Please RENOVATE!
Lack of linen
Pool was green
The ceiling caved in and the plaster, and debris from the roof in addition to any mold and mildew and other airborn particles filled the room, carpet and buckets that were sat out to catch it as it fell. Despite the fact that this occurred in the dining hall. The hotel still served and staged breakfast in this wet, contaminated soiled area. Instructing guest to merely walk around it.
Breakfast was to include waffles however the waffle iron was broken
There was only one working elevator in a 8 story building. No ventilation on the elevator
Lack of ventilation in the hallways. The hallway was very humid.
Despite the property being located in the south in May where the temperatures rose over 80 degrees this weekend.
The only pool was an outdoor pool but was an offensive green. It did not appear to have been serviced since the prior summer.
Every fixture, piece of furniture and carpet seems to be from the original build. Extremely worn and dated. Felt more like a motel stay then a Hilton stay .
The staff was attentive, receptive and attempted to be accommodating. However when a toilet of another guest had overflowed they were told there was no maintenance on staff. The guest was asked to plung the toilet themselves.
Just an overall bad experience. DO NOT BOOK HERE if you're expecting a Hilton experience. I hope this is not how all Homewood Suites are
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
8/10
Room was nice and spacious. Breakfast was good. Had a water pipe bust during our stay and there were buckets everywhere. Also one of the two elevators was out of order.
David
ทริปกับครอบครัว 2 คืน
2/10
Jarrod
ทริป 1 คืน
4/10
We were promised a room away from the elevator. Our double was changed to a king further down the hall. No happy hour Monday through Thursday. The shower never got beyond warm. There were no extra covers and none on the pull out. The tissue holder was a pen. There body wash was broken plus the holder. The pull out had a wire sticking out. The ceiling was falling by the breakfast area. The woman working the breakfast area and the day manager were great. We stayed here a year ago and were impressed. We won’t be back.
mary
ทริปกับครอบครัว 3 คืน
6/10
Shanasi
ทริปกับเพื่อน 2 คืน
10/10
amber
ทริป 2 คืน
8/10
The location of the inn was great. Very pleased with the service. I had two dogs with me and the front desk staff was very helpful in giving me a room with easy access to the outside. The property is not new but in good condition and the room was quiet. The kitchen was updated except for the coil burners on the stove and functional. Overall I was pleased with the room. However it needs a few simple upgrades to the connectivity.
The breakfast provided was okay in choices. Coffee was provided in the lobby but decaffeinated coffee was not available and the supply in the room was insufficient as I didn’t have room service because of the dogs.
Susan
ทริป 4 คืน
4/10
Front desk staff were nice. No assistance regarding the area. Breakfast was ok staff. Breakfast staff yelled at guests. There seem to be three elevators for the building and two are not working correctly. The rugs and the upholstery in the common areas or stained and dirty. I’m out room they made the bed with no blanket. The whole place could use a sanitizing cleaning.
Kristin
ทริป 2 คืน
10/10
Amy
ทริป 1 คืน
10/10
Erin
ทริป 2 คืน
10/10
Clean rooms. Bed was comfortable. Room had small kitchen area to cook with regular size refrigerator.
Joe
ทริปกับครอบครัว 2 คืน
6/10
It is a beautiful facility in a great location, priced fairly, with room spacing outstanding.
However...the advertised reception for Mondays-Thursdays was not offered on Thursday when we arrived. We were told it only occurs once on Wednesdays and that has been the case since it returned after Covid....
The receptionist knew very little about the surrounding area, especially the advertised proximity to a pond and the local greenway walking trail.
Richard
ทริปกับครอบครัว 1 คืน
10/10
Amy
ทริป 2 คืน
4/10
Ac did not work in the first room so they moved us to another room. This room was next to the elevator and it was very loud. The tub would not hold water. The room was very large and nice, but the hotel is definitely dated. The staff was very friendly.
Douglas
ทริปกับครอบครัว 4 คืน
6/10
Christine
ทริป 4 คืน
10/10
This hotel met all our needs and was convenient. The only thing that surprised me was there was no conditioner in the shower. If you provide shampoo, you should probably have conditioner.😀