6/10 ดี
20 มีนาคม 2025
Stay could’ve been better.
Highly disappointed. Received an email a week prior as a reminder. It stated indoor pool wasnt open. Called two days later to determine if this was accurate. Was informed it was a light maintenance and would be open by time of stay. When I arrived the staff was unaware of pool closures, but after asking manager confirmed it was closed. This ruined our trip as we intentionally choose a place with indoor pool and paid more for such. Additionally the remote didn’t work, tv was not a smart tv and there was no hdmi cord. After receiving a second remote it was clear the remote has 5 working buttons (power, channel up and channel down and volume). So guide isn’t an option nor is any streaming.
Additionally on checking my reservation couldn’t be located, I had to go to my car for confirmation. Upon coming back in it was found.
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