Were were on 7th floor and hot water took ages to reach us - I have stayed several times there and now is dated and needs updating
Lift were dirty
I asked to sort out volume on my TV and nobody bothered
I go to Dubai regularly for business but I don’t think I will book that hotel again
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
olivier
ทริป 8 คืน
8/10
Nino
ทริป 6 คืน
2/10
I am writing to formally express my deep dissatisfaction with the unethical and unprofessional treatment I have received from Arabian Courtyard Hotel regarding my recent reservation. I cancelled my reservation two days before my schedule check -in, Yet I was still charged for the full four- days stay. Despite multiple attempts to resolve this fairly, including four emails and multiple phone calls, their management has been completely unresponsive, Shockingly, my calls were even hung up twice, which is entirely unprofessional and unacceptable. Asa good will gesture, I requested to be charged for only one night instead of the four- full day stay. Even Expedia intervened d on my behalf, they refuse to coperate. This conduct is not only unethical and unprofessional but also potentially illegal under consumer protection law. I demand an immediate refund for the excessive charged beyond a one -night stay. I am prepared to escalate this matter to Dubai's Department of Tourism.
The hotel is located in Meena Bazaar, Bur Dubai, with lots of Asian shops and restaurants. Abra-station (water bus) is a mere 5min walk away - take the Abra to Deira for 1 Aed!
clean hotel, a little cold room - AC was too good, I guess! Hotel needs to be shined up a little, but is nice, generally speaking. Its a good 3.5 star hotel.
Asim
ทริปธุรกิจ 1 คืน
8/10
Good location , room was nice. breakfast must be improved. Pool was also nice
Yannick
ทริป 4 คืน
10/10
Abdul Hamid
ทริป 2 คืน
10/10
Anwar
ทริป 3 คืน
4/10
Kuldeep
ทริป 9 คืน
10/10
sarabjeet
ทริป 3 คืน
8/10
Nimarjeet
ทริป 3 คืน
10/10
Lovely property! A bit dated furniture - location amazing!
shairose
ทริปกับครอบครัว 7 คืน
8/10
Good location, close to shopping, restaurants and many tourist attractions. Thanks to the service desk staff at the lobby. Mr. Gauri, Suleman,Peter, and Ishika are very nice and patient. Great help to us during our stay.
Lien
ทริปกับเพื่อน 3 คืน
6/10
The hotel is suited for 1 group of people who albeit are catered well by the host do not care. Breakfast was one of the worst experience I have ever encountered. It was worst than a zoo. Staff were trying, guest were the problem, filling 2/3 plates, I even saw some filling containers.
In terms of the accommodation, it is not 5 star, however a facelift is required.
I witnessed an incident with front reception staff, reprimanding a member of the cleaning staff in front of guest. This was nothing less than bullying, I have taken the matter up with management and awaiting a response.`if a response is not forthcoming I intend to communicate the incident.
Mustak
ทริป 2 คืน
4/10
Old hotel with construction site next to it..bad breakfast...dirty carpet, personel is good
Chun Ming
ทริปธุรกิจ 2 คืน
10/10
Good stay. Location is good.
Priyanka
ทริป 1 คืน
8/10
Hotel im Arabischen Stil nicht zu gross, sehr viele kleine Geschäfte in der nähe. Etwas anders als immer Dubai downtown.