2/10 แย่
5 ส.ค. 2025
Terrible family vacay
Where do I start. When we first arrived check in was simple, the lady was kind and friendly. Once we got to the room the humidity was so high. I turned the ac down hoping that was the issue. Went to the pool where the hot tub (the only thing I was looking forward to after a 12 hour drive from Florida) wasn’t working. The indoor pool was too cold to swim in even for my small grand babies. After an hour at the pool we went back to room humidity no better sent for maintenance he said he fixed it. Next morning was no better. Had to change room. The new room door kept jamming so we had to fight it to get in. Then kids that were staying at the hotel kept messing with my car. Had it on video. The hotel did NOTHING. For the cost of this hotel at 244 per night without discounts makes the issues we had not worth the money. Also the shower door didn’t close all the way so water went all on the floor in both rooms we were in. Breakfast was subpar. Cold eggs and the waffle makers not working properly. Then upon checkout around 4am we came out to find the night crew person sleeping on the lobby couch. When dealing with these issues we were NEVER offered a solution. Or a discount anything for the issues we had. I will NEVER stay at this hotel again. I’ll pay the extra 30 dollars and stay on the beach.
Lena
Lena, ทริป 2 คืน
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