Booked our 2 queen room 5 months in advance and when we got to our room it was a king room. Went back to the front desk who said the hotel was overbooked and they could give me a king suite without the up charge. Told them we booked back in December. They said they could put us in a 2 queen room on the first floor. Our room was in need of repairs and updates. The towel rack fell off the wall and it was difficult to get extra towels. Overall it was an okay experience but would not stay again.
jennifer
ทริปกับเพื่อน 2 คืน
10/10
MaryAnne
ทริปกับครอบครัว 1 คืน
10/10
Varun
ทริปธุรกิจ 6 คืน
10/10
Staff was great
Room was nice
Great locale
William J.
ทริป 2 คืน
10/10
Denyel
ทริป 1 คืน
10/10
The bed was so comfortable and the room was so cozy. The staff were great from check in to departure.
D
ทริป 5 คืน
10/10
Checkin was quick and easy. The room was great. It’s in an extremely convenient location so we were able to check in, drop off our bags and go grab dinner at Burgatory. It all went downhill from there.
We got back from dinner around 9 and wanted to relax in the whirlpool but the whole pool area was overrun with unsupervised kids. The laundromat was closed. There were no vending machines where the signs said there would be vending machines and the little “store” only had overpriced diet soda and water plus coffee drinks but it was late night so those were unnecessary. After the pool closed, the same group of unsupervised kids was playing a loud game of hide and seek in the hallways. Usually I would say this is beyond the hotel’s control but the woman at front desk seemed to be encouraging them rather than asking their parents to control their kids.
I rarely splurge on the more expensive hotels but decided to treat my family this time as it was a graduation celebration and we all just felt underwhelmed. I don’t recommend this location if relaxation is your goal.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Great place clean. Rooms are spacious very good experience
Michelle
ทริป 1 คืน
8/10
MARY
ทริปกับครอบครัว 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
It was the smoothest check-in I have ever experienced. The front desk person friendly. It took about 5mins to check in if that. The room was on the 4th floor right next to the elevator, it was clean for the most part. There was an odd smell but it cleared up once I was in there. I had no issues at all. The room was cozy and comfy. I did not go to the bar or order food on this trip. This will be my hotel of choice for a staycation break from my kids!
Isabel
ทริป 2 คืน
10/10
Lisa
ทริป 2 คืน
4/10
The stay wasnt really a horrible stay, but they charged our card after they said they wouldnt, on top of that they charged our card on file before we even got there when the option was to be paid at the hotel upon arrival, the bar & coffee shop on site wasnt open.
Kyla
ทริป 2 คืน
10/10
Nicholas
ทริป 4 คืน
8/10
David
ทริป 2 คืน
10/10
Megan
ทริป 1 คืน
8/10
Derek
ทริป 1 คืน
8/10
Jennifer
ทริป 1 คืน
10/10
Great!
David
ทริป 4 คืน
6/10
Amanda
ทริป 2 คืน
6/10
Very convenient
Walter
ทริปโรแมนติก 1 คืน
10/10
John Charles
ทริป 1 คืน
4/10
The tube was totally gross! Tried to clean the dirt off the floor with no luck. Missing paint on the wall and covers on the lights