This was my family's 5th time to Punta Cana. brief review.
PROs:
- Large property, very walkable, there are even shuttles to take you around the property, but it felt big enough that it didn't feel crowded (visited peak season)
- Great beach, no seaweed, the water was so clear and the sand was white
- the two pools were big enough people to swim, play etc
- Lots of cabanas/chairs around the beach and pool (however must get up early to reserve a spot)
- the food was actually good, arguably the food at the buffet was better than the special restaurants
- the coffee shop, had espressos, lattes, with numerous choices, a great addition not seen in other resorts
- lots of activities on-site for free including bowling, archery, batting etc.
CONS:
- Service was not good. Most of our stay we felt as if they were understaffed and extremely busy.
- The pushy staff that wanted you to join timeshare, tried once at check in, tried again in front of buffet (at breakfast), a flock of them will be there to ask to eat breakfast with you and waste your time (we avoided this and read reviews ahead of time). Out of all our stays, this is the first place we stayed at where they continuously badgered you for time share. very very annoying!!
- there is only 2 outdoor showers to rinse off after coming back from the beach/or entering the pool. One was only for privilege members. it barely worked.
- impossible to book reservations at special restaurants at a reasonable hour unless you upgraded.