This place used to be okay. The communication is extremely bad. The room wasn’t really clean.
tracie
ทริปธุรกิจ 3 คืน
4/10
Wilhelmenia
ทริปกับเพื่อน 2 คืน
10/10
Mott Haven is a nice part of the Bronx and this property is really nice. Super convenient to have a kitchenette and quite affordable.
Bea
ทริป 3 คืน
8/10
James
ทริป 1 คืน
2/10
My experience was HORRIBLE!
Donte
ทริปธุรกิจ 1 คืน
2/10
I got to my room on may 7 around 10 pm and I saw that I was given the wrong room. I called the 24 hr concierge number to inform about the if and that the ac was not working. They told me to email them what my hotel.com recipient that started the correct room and I did but nobody replied after sent so I called again and they said they contacted someone about the issue and I didn’t here from anyone the rest of the evening. I called back in the am and nothing changed again. I called again about the wrong room and the ac and still nothing was done. I called hotel.com to see if they can do anything but they just called them again and nothing was done done. I stayed in the wrong room with no ac for 2 days aka the whole trip. I didn’t get what w paid for.
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Aaron
ทริป 2 คืน
2/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
It was amazing stay loved it
veronica
ทริป 3 คืน
6/10
False advertisement all the way around and nobody to communicate with the customer service department was rude room wasn’t ready at 4 was there for a family funeral that I was late getting to when I died at the booking for a early check in and was never notified if it was possible or not no patio at all bathroom sink nob was broken toilet seat broke and the fact they did a rush job on the cleaning was even diabolical but I had no choice because I had no where else to go at short notice in the area that I needed to be in
Tinika
ทริปกับครอบครัว 2 คืน
2/10
Maira
ทริป 3 คืน
2/10
Canceled reservations mid stay didn’t get to enjoy my 2 day stay
Destiny
ทริปโรแมนติก 2 คืน
8/10
I was told that I would receive water...there was none..online shows that there is kitchenette..it was not a full kitchen no cutting knife etc. There was wifi but it a the basic..no access to streaming cites. Great furniture and setting.
Maxine
ทริปโรแมนติก 2 คืน
6/10
Rosa
ทริปธุรกิจ 10 คืน
2/10
Didnt give me a refund because didn’t want to stay in a room that smells full bloom weed. Very very unprofessional and is a smoker free location. This property is a joke stay away.
Ornedys
ทริปธุรกิจ 3 คืน
2/10
Pedro
ทริป 3 คืน
8/10
Yvette
ทริป 2 คืน
10/10
Dest
ทริป 2 คืน
10/10
Perfect!
Tais
ทริปโรแมนติก 2 คืน
2/10
It smelled like a box of cigarettes There’s no one on the property to speak to if something goes wrong .. it was a horrible stay ! I tried to extend my stay and ended up deciding not to and going somewhere else.
ASHLEY
ทริป 1 คืน
10/10
Will always come and stay here. My only complaint is actually reaching customer service , my code didn’t work for my room, and it did take a while to rectify, but other than that.. will come back for sure!
Ralph
ทริปโรแมนติก 1 คืน
10/10
It was great place
Jasmine
ทริป 2 คืน
8/10
It was cozy but balcony door was broke and kept busting open so we were very cold and heater would not stay on heat kept staying on fan which we had to leave early because to cold
Maurice
ทริปกับครอบครัว 2 คืน
10/10
The property was clean and spacious. I love the fact that it had a parking garage with friendly attendants.