the stay was very nice. the hotel room was large. We loved the hot tub in the bathroom. I enjoyed the fitness center. it was very central to where we had to go in Williamsburg & Taona.
michael
ทริปกับครอบครัว 3 คืน
10/10
Erin
ทริปกับครอบครัว 2 คืน
10/10
The units are so roomy nobody gets in each other’s way every one can do there on thang and very clean
Shain
ทริปกับครอบครัว 1 คืน
10/10
Bed was just a little uncomfortable
Derrick
ทริปกับครอบครัว 1 คืน
10/10
My husband and I went for a weekend getaway and it was perfect. Staff was friendly and apartment was really clean.
Amanda
ทริป 2 คืน
10/10
Had no issues with the room, it was very nice and there was lots of room for our family of 3. The outdoor pool area had plenty of seating and was great for relaxing. Our only issue was with folks letting their children jump and splash in the indoor hot tub while we were trying to enjoy it. Wish their was staff around to enforce the rules. There was a very nice kiddie pool they could've been using.
Ryan
ทริปกับครอบครัว 2 คืน
8/10
Very good stay
Alanda
ทริป 2 คืน
10/10
Well organized and comfortable stay.
Alanda
ทริป 2 คืน
10/10
Mei
ทริปกับครอบครัว 1 คืน
6/10
The first night of our stay the air conditioning stopped working. I went to the front desk and in the middle of explaining my problem the front desk person shifted to assist another customer and I was left standing there. He then shifted back to me and wrote my air conditioner problem on a yellow sticky note and then dismissed me. I waited all afternoon and night for someone to come, putting off all our vacation plans for the day and no one came. Memorial weekend was hot and I had to sleep with glass sliding door and windows open which didn’t really cool down the rooms. I called the front desk several times and the phone in my room would not connect me to customer service and when I called the outside line it just rang and no one answered. I have 3 small kids I could not leave them to go back to front desk as they were sleep. Next day we followed up, and someone finally came but an hour before we were to check out. When we shared with front desk we wanted accommodations for having such a bad experience they said we could check out one hour later and that a manager would call me the next day to accommodate us and no one ever did, that was 2 weeks ago. I am sorely disappointed and leaving this review in hopes that management will work with their teams to close gaps, always make customers their priority and accommodate appropriately when unexpected things happen beyond anyone’s control. We paid for a vacation village experience and felt completely ripped off.
Jovohn
ทริปกับครอบครัว 2 คืน
8/10
My husband and I stayed here for his 50th birthday and we were overall very happy with our stay. The unit (1br) was big, spacious, clean, and had everything we needed. We particularly enjoyed the larger jacuzzi tub in the bathroom. The pool was great and the grounds were lovely. Our only complaint was that the bed and pillows were really uncomfortable and we didn't sleep so well - otherwise I would give a perfect rating.
Tova
ทริป 3 คืน
10/10
Great stay. Very clean.
Chris
ทริปกับครอบครัว 5 คืน
8/10
We arrived a little late to find that the room we purchased was unavailable, so they offered us an alternative room with a smaller bed for one night, and we switched to the right room for the remaining two nights. The rooms are not consistent at all in age (that was apparent) and color scheme or amenities. I like this place, but I was a little disappointed.
Anthony
ทริป 3 คืน
10/10
Napolean
ทริป 1 คืน
10/10
Very nice resort. Great amenities and not far from Busch Gardens and Colonial Williamsburg. We appreciated not being requested to sit through a sales pitch for the resort. I would stay here again.
Paula
ทริปกับครอบครัว 2 คืน
10/10
Heladio
ทริป 2 คืน
10/10
Great staff .. fast and friendly… clean and spacious rooms.
Anthony
ทริป 2 คืน
10/10
Wonderful stay! Very kid friendly. Would come back.
James
ทริปกับครอบครัว 3 คืน
10/10
Holly
ทริป 3 คืน
10/10
It was a awesome love
Everything about it. We'll rent again
Derrick
ทริปกับครอบครัว 1 คืน
10/10
It was very comfortable
Angela
ทริปกับครอบครัว 2 คืน
10/10
From the moment we drove in, this place was welcoming. Check-in was fine, and the place was very clean.
Our suite was clean and spacious.
Many outdoor activities are available on the property, which would be great for families.
We stayed three nights and would book this again in a heartbeat.
Larry K
ทริปธุรกิจ 3 คืน
2/10
I waited close to 2 hours to check in which is absolutely unacceptable for any establishment like this. I got in line at 7pm, with my 4 year old daughter in the car with my husband, and I had the keys about 5 minutes before 9pm. The hotel should have made it up to us in some way even if small. They also do parking passes by having you then wait in a line at guest services, thankfully I hit that line at the right time as I saw some people have to wait 30 minutes in that line while the woman gave a speech to those who had time shared already. I don’t think I even received an apology. When a woman in front of me spoke up saying she’d been waiting for an hour and a half, she was told my a man at the front desk that she needed to be patient. I would have cancelled, but 1 I would have had zero refund, and there wasn’t a chance I could call to speak to anyone, because the front desks phones rang almost nonstop while I waited in line which just added to all the noise in the room as they ignored them, which well, they couldn’t answer when they couldn’t even take care of the line. They let current guests check in and skip the line as well.
Sarah
ทริปกับครอบครัว 1 คืน
10/10
We had a comfortable stay. The room was spacious and clean.