We were put in a room on the third floor, and had heavy banging, footsteps, things being dropped on floor ALL HOURS OF DAY AND NIGHT. It was EXTREMELY loud. I got less than 2 hours sleep for the two days we stayed there. I attempted to call staff when it was happening and they didn't answer. I tried to go to the office but it was locked after hours and I had to be in the hospital during the daytime hours. This happened both nights. Per the housekeeper, this is not a room they rent out, it is staff quarters. So the staff kept me and my ill child up all night,both nights.