we weren’t allowed to get our room, we weren’t even able to go to the hotel. we followed all of your instructions and we were left. the only people we could talk with were 100 meters down the street and they were security guards. they made it very stressful. we were forced to stand out side the hotel in the rain. one of the security guards said the hotel declined our reservation. all i want is my money back and we’ll leave it at that.
Rick
Rick, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 ตุลาคม ค.ศ. 2023
Experience was good
ผู้เข้าพักจริง
ทริปธุรกิจ 14 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
28 มิถุนายน ค.ศ. 2023
Luke
Luke, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
18 เมษายน ค.ศ. 2023
Absolutely awful...still waiting for refund
We had a security guard walk us to the unit since we had no directions what to do. There was no jey in the designated mailbox that we were emailed after 5pm. The unit has roaches. Pictures attached. There was something leaking under the kitchen sink.
We were exhausted, disgusted and left after several hours spent to fet into the unit then the disappointment once we actually looked inside. We left that night also because we could not park in ANY of the garages since they only allow owners not the temporary tenants. This IS NOT what we were supposed to experience.