4/10 พอใช้
3 เม.ย. 2025
Didn't expect this at a Taj property
Mustiness in the room is unacceptable at a Taj property especially when it's not even the high humidity season. This instantly impacted my wife who had to go on medication
Masking it with chemical fresheners is worse.
Reaction times and understanding at the front desk of client requirement is dismal. Took me two hours to arrange a car pick up to the hotel
They recognised the issue sent me a goodwill gift of such poor quality that even the from office clerk was embarrassed to see.
Too much demand means that resources cannot keep up and quality suffers but list importantly they just move to the vlnext guest without any time capacity or desire to repair any issues that they themselves acknowledge
Not that they didn't try but loose assurances don't go too far.
Nalin
Nalin, ทริป 3 คืน
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