It took me an hour to get into my room. Checked into 3 different rooms.
Catherine
ทริปกับครอบครัว 1 คืน
10/10
Estefania
ทริป 4 คืน
8/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 4 คืน
4/10
Found a big roach in the bathroom, fan over the stove could not be turned off, bathroom out dated, uncomfortable bed. Curtains had holes, during the day you could see the light coming through the holes.
Jennifer
ทริป 3 คืน
10/10
Billy r
ทริปธุรกิจ 1 คืน
2/10
El piso en el que me pusieron estaba todo en remodelación! Habían trabajadores con música alta desde las 7am y haciendo mucho ruido hasta tarde. Olía a pegamento de pisos todo y a solventes. No se podía ni pasar para llegar a mi habitación!
Santiago
ทริป 8 คืน
4/10
Hotel looks great from the outside. The room was run down. The bed was terrible and made noise every time you move. The only thing available in the room was soap and towels. You had to ask for anything else. The only redeeming factor was the front desk person who was great.
Jennifer
ทริป 1 คืน
4/10
The room smelled, and I woke up with bug bites. No coffee maker or shampoo. The room has a fridge and stove, but you must ask for plates & silverware.-- The "breakfast was Nutrigrain bars and wrapped muffins. The staff was nice. - They were doing some kind of renovation, and the hallways were a mess.
Scott
ทริปธุรกิจ 2 คืน
8/10
I enjoyed having a microwave, refrigerator and a place to cook my breakfast. My bed was very comfortable. I also enjoyed the cost compared to the other hotels around. My place was almost half the cost then the other hotels nearby.
James
ทริปธุรกิจ 4 คืน
8/10
Great for quick stay and budget friendly. Older hotel but maintained. Great parking and location. Friendly staff.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
The staff were the best! They were friendly and ready to help.
Daylynn
ทริปกับเพื่อน 2 คืน
8/10
The price was right but there were some maintenance issues.
John
ทริป 8 คืน
4/10
Front desk staff is courteous and friendly, but hotel cleanliness is severely lacking. My room was disgusting and I was told at check-in that I couldn't check in early because they were cleaning my room. Ha! What a joke.
My bathroom sink had small black hairs both in and around it from what I imagine was a previous male occupant who had shaved recently.
The shelf under the sink was dusty as hell, so that hadn't been wiped down in at least a week, if not more.
The shower had hair, lint and dust in and around it, so there's no chance that had been cleaned before I was given a key.
The floor in the bedroom had food crumbs and a plastic piece from a tag that had probably been removed from a clothing item, so it was obvious that they room hadn't been recently vaccuumed either.
Overall, pathetic as far as cleanliness goes. Definitely wouldn't ever stay here again.
Jamie
ทริปธุรกิจ 2 คืน
10/10
Art
ทริป 1 คืน
10/10
Brad
ทริป 3 คืน
6/10
Ryan
ทริป 3 คืน
4/10
Jonathan
ทริป 1 คืน
6/10
Liked that it had a nice pool side to relax by and was in walking distance of shops and night life.
Cyndle
ทริปธุรกิจ 4 คืน
6/10
Staff was wonderful, room was quiet and clean, breakfast was underwhelming. It consisted of coffee, tea, nutragrain bars and pre packaged small muffins. Only toiletries in the room was a small bar of soap.
Marcia
ทริป 4 คืน
2/10
We did not stay. The lobby was filthy and the desk agent was a slob. We asked for an adjoining room or a room next door as we are travelling with our 16 year old granddaughter. They did not have this. The agent said he would go to see if the room next door was clean. Why would he have to do this?? It was at 5:30 pm and they should have been cleaned by that time. At any rate we couldn’t get the room next door for some reason. On to if that he had a dog wandering around the lobby unleashed who proceeded to pee up against the wall. At that point we cancelled the hotels.com reservation and left.
I have tried several times to contact customer service for a refund but no one has responded to me by either email or phone. I will complain to Master Card.
In the meantime I would like to hear from Hotels.com customer service regarding my refund as this venue was nothing like it was represented on your site. Thank You. Beverly Whitworth