Terrible customer service. The price per night they show on this website which was $110 changed once we tried to check in . We and several other guests not staying with us were told that there was only one room available at that price and it was already occupied. For us to stay in a room exactly like the one on the websites would cost over $200 per night. We where not informed about the charges before our arrival so we had no we were not able to find another hotel anywhere near that area because it was a holiday weekend, we had to drive 2 hours away to find a hotel with availability. This ruined our planned casino weekend. I do not recommend this place.
John
John, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
21 พ.ค. 2025
Hilda
Hilda, ทริป 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
7 พ.ค. 2025
Everything was perfect an Tiffany at the front desk was amazing and very professional. I will be back to stay.
Unique
Unique, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
7 พ.ค. 2025
Matt
Matt, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
5 พ.ค. 2025
Truly the worst hotel I have ever stayed at. The outside, once you get past the industrial shadiness of the area, isn't too bad. It gives the appearance of a classy hotel. It is far from it.
The lobby is OK. Feels somewhat acceptable & what I would expect from a nice hotel.
The elevator is small * cramped. Once the doors open to your floor, you get the immediate sense that you've made a mistake (and trust me, you have).
When I went into my room, I was hit with an awful smell. It smelled somewhat chemical and my eyes legitimately burned a little. Beyond the awful smell, the LIGHTING was absolutely terrible. All white light (not warm). There was no way to feel at peace here with the lighting. I felt like I was stuck in an office building with a buzzing white light flickering above me.
I was so appalled by this room that I went downstairs to talk to the front desk staff. They were zero help whatsoever. Just said they couldn't put me in another room. Kept asking, "Can you describe the smell?" Just go up and smell it for yourself!
I was scheduled to stay two nights. I asked if they would refund me the second night because I was so unhappy with my room and they said they would have to speak to the manager. The manager was no help. They charged me for the second night even though I checked out the following morning. This place was SO bad that I left Las Vegas a day early because I would rather leave the city altogether than stay in that dump another night.
DO NOT STAY HERE!
Bradford
Bradford, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Travelocity ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
4 พ.ค. 2025
Giovanni
Giovanni, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
28 เม.ย. 2025
SHEILA
SHEILA, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
27 เม.ย. 2025
Place was clean staff very friendly, however i booked an “elevated room” to be able smoke and was told they no longer allow that there. My second day there all I smelled on tge 4th floor was weed smoking as im going back and forth downstairs and out into the parking area to smoke my bud in fear of losing my deposit. Only booked there to comfortably smoke mind you it was 420 weekend
Reuben
Reuben, ทริปโรแมนติก 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
26 เม.ย. 2025
Stephen
Stephen, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
26 เม.ย. 2025
My husband and I stayed at The Lexi 4/18-4/21 and it has been the worst hotel we have ever stayed at. The location was sketchy and surrounded by strip clubs and porn shops and the night we checked in seemed like they were having a satanic event with all the pentagrams we saw in there. As we went to check in we waited at the front desk for about 10 minutes before someone decided to come assist and check us in. We asked security to call someone to the front desk, my husband even went to knock on the office door. When we went up to our room (#302) we walked in and turned on the light and it was blinking like a strobe light! The water in the shower was cold the entire time, as a matter of fact, the water in the sink was hotter than the water in the shower. This was a horrible hotel! By this point, we were not going to go back down to complain about any of it because we might have been shot at. We were there for the Wrestlemania event and all other hotels were sold out along the strip and everywhere in Las Vegas so we really had no option to go anywhere else.
Tanya
Tanya, ทริปโรแมนติก 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
25 เม.ย. 2025
Bo a
Bo a, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
17 เม.ย. 2025
Nikki
Nikki, ทริป 5 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
16 เม.ย. 2025
It was filthy everywhere.
Staff had no clue what was going on.
We checked out after the first night.
Robert
Robert, ทริปโรแมนติก 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
16 เม.ย. 2025
The person working the front desk was never there, the first room they gave me had not been cleaned. The room I did end up in was cleaned but smelled like someone had been smoking swisher sweet cigars in it for a week straight.
Brian
Brian, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
14 เม.ย. 2025
Not bad for the price point.
It was properly priced.
The rates were cheap and for the price it’s not a bad pick.
The food from the restaurant was pretty decent.
The pool had nothing going on and virtually nobody there all weekend. I’m sure it’s pretty fun when they can get some people into the building but we went on a dead weekend apparently so we spent far more time off property.
Staff was also hit it miss. The gentleman at our check in was great! Did an awesome job, very friendly, the further into the stay the less friendly the staff was but we didn’t interact all too often so no big deal.
The bad seemed ok, like it had potential but again, we were there on a dead weekend. Oh well.
Overall we wouldn’t stay there again unless there is some sort of event, even a small event would be fine…but it was a ghost town.
We are going to keep an eye on it and wait for something to be happening and give it another shot.
David
David, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
13 เม.ย. 2025
Good
Sudheer
Sudheer, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 เม.ย. 2025
ADOLFO
ADOLFO, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
5 เม.ย. 2025
Paris
Paris, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
1 เม.ย. 2025
Erin
Erin, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Orbitz ที่ตรวจสอบแล้ว
2/10 แย่
27 มี.ค. 2025
Horrible stay
The stay was horrible. I was downgraded by the hotel without being notified, which resulted in our trip ending early. The hotel did not compensate for the inconvenience. This is our third getaway here and it will be our last. Very disappointed.
Jose
Jose, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
27 มี.ค. 2025
I visited the Lexi for a wedding with my boyfriend on 2/28-3/2, and overall we had a mixed experience. Staff was friendly enough, but called us on the day of the wedding to let us know there was a leak in the bathroom (toilet area?) and that we would need to move rooms. Worried, we went back to the hotel only to find that the leak had been fixed and we did not need to switch. I was irritated because I left my sister’s wedding due to this “emergency” and it was resolved when we got back meaning it was a waste of time, and the staff member didn’t even apologize. I felt like it was unprofessional to not update us again so that we didn’t need to worry.
The rest of our stay was fine. The room was clean and quiet and the bed was comfortable. Despite this, the above incident left something to be desired. The experience wasn’t horrible overall, but it could have been better if the particular staff member showed a bit more care and concern.
Veronica
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 มี.ค. 2025
EZ IN AND EZ OUT HOTEL NICE POOL GOOD FOOD QUIET
joey
joey, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
18 มี.ค. 2025
Denys
Denys, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
17 มี.ค. 2025
Walking inside the room felt like the floor had water damage felt unstable