2/10 แย่
17 ส.ค. 2025
Wouldn’t use this Ramada hotel again.
We have stayed in a Ramada hotel before elsewhere and it was lovely but this one was well run down, the staff overall were lovely but the cleanliness of the rooms were absolutely terrible.
We had to get our room changed due to mould all up the curtains and especially in the bathroom, there is very poor ventilation in the bathroom so was mould everywhere.
Rooms were very hot and the windows can’t be opened, air con doesn’t work very well, we did have a fan that we took from our first room to help with the heat.
There was ants on the breakfast area near the juice and also my sister had an ant infestation in her room.
The kids beds are so uncomfortable you can feel the springs on the mattresses, we did ask for extra bed covers which they gave us to try help make the beds more comfortable but both kids still said it didn’t help. We asked for our room to get cleaned with fresh towels and bedding which never happened so we complained about it, they gave us towels and emptied the bins but did do bedding the next day but never hoovered the room once whilst we stayed.
The plug situation is terrible, there is no plugs next to the beds for charging your phones and there was only 2 plugs in the entire room one which we had the fan on constant so only left us with one plug to charge or use so ended up buying an extension with plugs on it so we were able to charge all our things etc.
Sister was given a travel cot but it was covered in stains so requested a new one which she got.
Donna
Donna, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
