THEY ARE THIEVES/LIARS/SCAMMERS. DO NOT try your luck and head my warning.
I had already paid for my room, the short Mexican looking lady with chest length yellow hair, long nails(couldn't get her name) would not let me into my room. I communicated that i had thousands of dollars of computers, cameras etc and from the jump she just threw up her arms and said I would have to wait until morning. Again, this is a room I am already in/had paid for.
I tried to re check in. 20 minutes pass, she tried to check me in 3 plus times but didn't know how. (Earlier I had tried but no one was at the office because they were banging on doors for $$. ) It is now 9PM on a 90 plus degree day. I've been locked out of a room all day I paid almost $100 for.At this point I don't have much more to say, 3 people were giving me the run around and instead of helping they were denying access to my room with thouands of dollars of work stuff which I am convinced they were trying to steal.
I didnt want to engage their rudeness so i said no conment. She then became theeatening and said shed call the police. Using the police line as a threat when youre trying to get over on me... thats new. I waited knowing i was in the right.
Police came and escorted me so i could get my gaming/work computer, cameras and other gear. Hotels.com refunded me. These people are SLUMLORDS. Double booking rooms. The room was in disrepair, soft rotting floors covered in unsecured broken tile-complete with broken glass. Yikes