2/10 แย่
26 ก.ย. 2025
I reserved two king size rooms, and they both smelled like cigarette smoke, one room was missing the handle on the bathroom door and the toilet wouldn’t flush and the other room was missing the office chair and the staff just replaced it with a dining chair… Horrible service. The breakfast was awful, scrambled eggs, undercooked, and sausage, links overcooked, no cereal for younger kids. The front desk staff had told me that because of all the problems in the one room with the bathroom, not functioning that they would refund me the cost for that room, but when I left the front desk person who was there said that they couldn’t refund anything because I had reserved the rooms through a third-party… So I have learned to never reserve rooms through a third-party again and only booked directly with the hotel and don’t believe the front desk staff when they tell you that they’ll actually accommodate you for the many inconveniences in the hotel!
Christine
Christine, ทริปธุรกิจ 2 คืน
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