2/10 แย่
19 พ.ค. 2025
Horrible...
My sister had spoken with La Quinta reservation services the day before I arrived for my daughter-in-law's funeral and the reservation customer service had arranged for an hour early check in for me which was very kind however when I arrived to the hotel, the room wasn't available and the front desk was very rude stating I was not telling the truth about speaking to anyone and it wasn't documented in notes. I had an email with the notes documented. Then I was told they didn't have daily housekeeping so rooms were not cleaned. I was already distraught due to the nature of my visit and checked in later that evening. The room was dirty which I should've moved hotels but it was late. The TV was not working as I was trying to relax and I called the front desk as I didn't have a remote in the room and I was accused of losing it then a cop knocked on my door...a COP to deliver a new remote. This hotel suppose to be in a good area and good reviews but my experience was horrible. I will not recommend this hotel.
Trina
Trina, ทริป 1 คืน
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