This hotel has every opportunity to be amazing. Great rooms (we got the 1 bedroom suite, truly impressive), great food options (though it could use another coffee shop/bakery), and great vibes, slightly removed from the craziness of the center strip but close enough to still be walkable. That being said I was sorely disappointed by the SERVICE and cleanliness and not sure i would come back. The majority of the encounters I had with front desk staff were really negative. Always made to feel like I was bothering them with the slightest of questions. Always answered with a scowl. I booked a strip view room and was given a room that technically had a strip view, but was on such a low floor that all i saw was the wall of the casino in front of me. The front desk said that this is standard and that they were fully booked, so couldn't give me another room (which I highly doubt, vegas is empty). I also had to fight for my hotels.com VIP access room credit, which they didn't know about. In the room: safe wouldn't open and the sofa bed wasn't made as I had requested. I called a few times over a long period to get this resolved and on the 5th call they finally came (for the sofa only). Cleanliness: the room overall appeared to be cleaned, but once we started looking it wasn't. We found a previous guest's hairband on the floor of the closet out in the open, and pumpkin seeds on the couch, along with corners and some areas of floors needing a good vacuum/mop. Honestly not sure I'll return