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Allegro Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Superior Room | Exterior
Ecotours
Free minibar, in-room safe, iron/ironing board, bed sheets
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Children's club
  • Terrace
Feel at home
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The price is ฿9,847
฿12,039 total
includes taxes & fees
20 Nov - 21 Nov

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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The price is ฿6,137
฿7,555 total
includes taxes & fees
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About the area

Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 14 min walk
  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playa del Carmen Main Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪Occidental Allegro - ‬1 min walk
  • ‪Pool Bar - ‬8 min walk
  • ‪Don Rafael - ‬5 min walk
  • ‪Miyagi - ‬8 min walk

About this property

Allegro Playacar - All Inclusive

At Allegro Playacar - All Inclusive, you can spend time at the beach playing volleyball, plus you'll only be a five-minute drive from Playacar Golf Club and Quinta Avenida. 3 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness centre and an outdoor tennis court. Topaz, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar and a children's pool. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 286 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Golfing nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 38 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Outdoor tennis court
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Topaz – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Cielito lindo – Overlooking the pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Snack and grill – Overlooking the pool, this buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.
Fuji – This restaurant specialises in sushi and only serves dinner. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: MXN 33 per night

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive offer free cancellation for a full refund?
Yes, Allegro Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Allegro Playacar - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Allegro Playacar - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Allegro Playacar - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Allegro Playacar - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Allegro Playacar - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (5-min drive) is nearby.
What is there to do at Allegro Playacar - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the all-inclusive property's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Allegro Playacar - All Inclusive?
Yes, there are 5 on-site restaurants, featuring international cuisine and pool views.
Does Allegro Playacar - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Allegro Playacar - All Inclusive like?
Allegro Playacar - All Inclusive is a short 14-minute walk from Playacar Beach and 15 minutes' walk from Xaman Ha Aviary.

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

This property was terrible! Stayed in this resort for 7 nights with my pregnant wife. First issue, the fan in our room was broken from the very first night, so I called maintenance and asked if they can come fix it. They never fixed it. Then our AC broke and leaked a huge puddle of water all onto the floor of our room. Also, our room was FULL of ants all over our things! So we had to keep all our hygiene supplies, clothes, etc. closed and locked away in our luggage. The food was mediocre, little to no activities, low maintenance of the pool, I can go on for a while with issues. For an all inclusive it was an absolute nightmare. For the price you pay here, you can pay the same elsewhere with WAY BETTER quality in every aspect. This resort needs a revamp to compete with the other resorts surrounding it. I personally, will never stay here again. I never leave ratings and I l absolutely hate leaving reviews like this, but this just goes to show how bad of an experience we had. Hope this place improves in the near future for the travelers yet to visit.
Jessi, 7-night family trip
Verified Expedia guest review

4/10 Fair

The room was nice, but small. The attached mirror was filthy and not all the outlets worked. The walls are so thin and they were renovating the room next to ours so there was no way to sleep in or relax in the room during the day.
Kalisha, 3-night romance trip
Verified Expedia guest review

6/10 Good

Virginia, 4-night trip
Verified Expedia guest review

6/10 Good

Not for young children
Extremely noise! Our room was beside the dally nightmare noise shows. These shoes run until very late night (first night it run until 2am) and it is LOUD! Whomever said this is a family friendly hotel was lying. If you have small children, avoid this place.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It took a very long time to check in. The front desk didn’t find our reservation
Lorena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great small property. Thank you Mr. Rodriguez for your assistance.
Carlos, 7-night trip
Verified Expedia guest review

4/10 Fair

Checked us into a room with no AC that smelled musty like a wet rag and found several silver fish in the bed. Linens and pillow cases had stains. 1st night stay was miserable, hardly got any sleep. We asked for a room change and they told us to wait until the next day. Next day we had to check out before 12 and couldn’t check back in until 3pm. They had us waiting until almost 4 pm to check us into another room only to find we only had 1 bed for 3 pple not two beds, as promised. They stated it was because housekeeping had to approve of the room set up which was lies because once we walked into the room we were missing a bed, bath mat and 1 towel. Everyday we were there, we had to ask for an extra towel because they would only leave us 2 and not 3, so I had to share a towel with one of my room mates every time I showered. Staff lies and gives a different story every time you ask them for something and I wasn’t asking for much, just working AC and 1 towel per guest. Service in the buffet not so great, they would refuse to serve me coffee even when they had a coffee pot in their hands. I had to go to servers station to get my own coffee. I recommend not staying here but if you choose this place, get a first floor room. 2nd floor rooms have palapa ceilings with holes in them which may be why they are hot, musty and filled with bugs. Beach and pool were nice. Bar staff were good as well. You’re not allowed to get poolside food if you’re wet FYI, makes no sense but there you are.
Joaquin, 5-night family trip
Verified Expedia guest review

6/10 Good

We had to change rooms after the first night we were there. Our air conditioner didn’t work and plumbing in the restroom was bad. The room we received on our second day was better however, the beds were hard and not comfortable. The food options were decent.
Katina, 5-night family trip
Verified Expedia guest review

6/10 Good

Room was small No hot water for a day Seaweed on the beach Ran out of beach towels by 4pm No entertainment
Kathy Lee, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

We had a great time. The lunch buffet was kind of limited but everything was good. The Italian and Mexican restaurants were great. Thanks Sarai for the Marquesitas! The drinks were OK. The house wine was great. The pool and beach were wonderful. But most of all the staff was excellent! There was a little crowd that made our stay really special... Thanks Roberto for the warm welcome and special care. Thanks Jorge (he prepared something special for me because I am allergic to Pineapple). Oscar from entertainment and the waiting staff: Rigoberto Lopez, Victor, Aldair, Daniel, 2 of the Ricardos and the Chef that brought us waya! Lol! Thank you all!
Irma, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Pretty average. Our room never cooled down to a comfortable temperature so it was hard to sleep. I stayed at a 5 star resort the next night and the difference in food was huge. The food here was really average.
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alisha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing!!! Only draw back would be air conditioner may or may not work and hot water issues but we went to this resort with this in mind. Over all everything was really good.
Martina, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it Will be back
Sandra, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Sean, 9-night trip
Verified Expedia guest review

10/10 Exceptional

This is our second stay there, all the staff are friendly.
Stephanie, 10-night trip
Verified Expedia guest review

6/10 Good

Property is pretty outdated. If your are ok with your room being 75deg F after being out in the sun all day, this is a place for you. If not, you are in for a rough vacation. Their ac units will NOT cool below 75 day or night. Buffets options are very limited. Wish I was told that no dinner areas are conditioned. Every dinning area is very not with no A/C
Erasmo, 3-night family trip
Verified Expedia guest review

4/10 Fair

The staff were fabulous. The bathroom was broke 5 of the 7 days in our room and the public ones. The food was not good and very limited.
Maryam, 7-night family trip
Verified Expedia guest review

8/10 Very good

Orville, 4-night trip
Verified Expedia guest review

8/10 Very good

The staff were very welcoming and accommodating. Small resort, but every area was within walking distance which was especially useful when walking back-and-forth from the pools to the room. Food was delicious and there were several options to choose from.
Shaya, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Terrible food
Rigoberto, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay, it has such a relaxed vibe, no rushing in the morning to get pool or beach chairs, small buffet, but excellent food, stay were pleasant and helpful, stunning beach, we will return
Gary, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Verified Travelocity guest review

8/10 Very good

Ricky Lynn, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Good size rooms, good food, specialty restaurants were GREAT! Good service and friendly staff. Hats off to Roberto and Alfonso for going above and beyond to assist us-THANKYOU!
Douglas Stephen, 14-night family trip
Verified Orbitz guest review