4/10 พอใช้
23 เม.ย. 2025
Awful and Rude Staff!
Horrible experience!!! Woke up to maintenance outside the room working on routine repairs at 8:44am. I was told he did not know that there was anyone in the room. The room smelled horrible due to the HV/AC unit being off! It smelled like stagnant water and cigarette smoke. The bathtub had a large crack in the bottom, would not hold water. There was dust everywhere throughout the room. Stains on both comforters. Upon checking out the staff member on duty was very, very rude when I pointed out the issues. He informed me to go and complain to the third party booking company I used. Thank goodness because I travel for a living, I knew immediately how to grab the iron and check for bedbugs! I will NEVER be back! There are many other options within seconds away on the same road! I can’t believe anyone would stay there unless (it’s a need for a very cheap) room and you’re able to overlook filth.




Anita
Anita, ทริปธุรกิจ 1 คืน
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