Waited in line for 30 minutes or more to check in. Asked to go through an inventory list when entering the room. The items I marked as dirty or not working were never addressed during the entire stay; dirty microwave,nonworking phone and a dirty towel thrown above the cupboards. Garbage never emptied the entire stay. The second day came back in the afternoon and neither room keys worked. Again, waited in line for about 20 minutes. When I presented key card that did not work responose was oh, gave me two new ones without any explanation. No dish towels, dish rags, paper towels, dish soap or dishwasher soap in the kitchenette unit. Was not informed we had to provide this. When I asked for paper towels for the kitchen, was told they did not have any and was given 2 wash clothes.