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Was traveling for business in the area for the first time. Was pleasantly surprised by the overall experience. The lobby/breakfast area is very small and can get crowded quickly. The location is very convenient to shopping & restaurants. The staff was very friendly and pleasant. The room very surprisingly spacious and had a large work station. This was a great value for the location, and I will definitely be staying here again!
The hotel was clean and staff was friendly but itâs not in a safe area. Cops have to constantly patrol around the hotel and the sidewalks to the beach due to people fighting and people constantly getting arrested. Not a safe place to go out after dark. My two children were terrified to even be there. I will definitely spend the extra money to stay at a different hotel next time weâre in Jacksonville. We have to go to take one of my children to the Mayo Clinic so staying close to the hospital is what we try to do and thereâs plenty of hotels that are much safer and better than this one.
The checkin process was so simple. The location is ideal to the beach and beautiful night walks. The staff were so friendly. There is a pool, although small, very nice to relax at. The breakfast was very filling and many choices available. The area also has food options for drinks or dinner within walking distance. I highly recommend this Best Western!
Overall it was ok. I wasnt too fond of the parking deck, very tight and minimal parking. There were old underwear in our room upon check-in which was disappointing especially because of the price.
The worst hotel experience Iâve ever experienced! Itâs not a safe environment and we witnessed drug dealing outside the entrance of the hotel. There was a large crowd of unsavory people outside the entrance that made cat calls and other remarks to my granddaughters that forced us back into the hotel.
The A/C in the room sound like a jet engine.
Note, this is the first time in my adult life Iâve ever written a negative review but this experience at this Best Western with good conscious requires it!
Room was comfortable and clean. I thought I was getting an oceanfront room but instead I got a noisy room over a busy street by the elevator. Not at all worth the price. Will not return.