Even though there is air con units in the rooms, they don’t work. It was so hot. And open the window and it’s like being on the hard shoulder of the motorway
Catherine
ทริป 1 คืน
6/10
Air conditioning not working, wifi so poor could not work on my lap top.
Staff friendly and food ok
Chris
ทริปธุรกิจ 1 คืน
8/10
Nathan
ทริป 2 คืน
10/10
Rafal
ทริป 1 คืน
10/10
Best hotel I have stayed in for a long while.
Customer service was 10/10
Food Wes excellent, Dinner and Break fast
The Best Nachos I have ever had
Good value for money .
Good location For Wembley Stadium.
Chris
ทริปกับครอบครัว 1 คืน
6/10
Gemma
ทริป 1 คืน
10/10
Martina
ทริป 2 คืน
6/10
James
ทริปธุรกิจ 2 คืน
10/10
Paula
ทริป 1 คืน
10/10
I found the hotel to have a very new looking and modern decor. The room was very comfortable. My dinner was tasty and enjoyable. The morning coffee was nice however, the cooked items were over cooked- some were burnt infact. Saddly the hash browns were burnt and inedible... a real shame. The pastrys and fruits were fine and typical for this type of hotel chain. Over all, yes I will stay again and recommend this hotel.
Buddy-Joe
ทริปธุรกิจ 1 คืน
4/10
No EV charging despite advertisement. No handwash in room. No air conditioning. Very unexpected for this hotel brand and £150 a night
Claire
ทริปธุรกิจ 1 คืน
10/10
daniel
ทริป 1 คืน
4/10
Took ages to check in. Aircon not working.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
2/10
Arrived at the property at 1300. The receptionist said she would check to see if my room was ready. It was not. However if I paid an additional £20 it would be ready. Not a great start. We sat in the bar waiting and no one came to tell us when it was ready. Then the room was like a sauna. Opened the windows and turned the radiator off but it was still really hot. Raised this with reception and they said that the air con was switched off across the whole hotel. We could have a fan! Awful stay with really unhelpful staff. I would have rated the staff and service as one star but when we eventually checked in the gentleman was very helpful and attentive.
James
ทริปโรแมนติก 1 คืน
8/10
Bernard
ทริป 2 คืน
10/10
Stuart
ทริปกับเพื่อน 1 คืน
10/10
Always friendly staff when I stay. Lovely breakfasts and a good nights kip.
ANDREW
ทริปกับครอบครัว 1 คืน
10/10
Jon
ทริปธุรกิจ 1 คืน
8/10
Nimrita
ทริป 1 คืน
8/10
Simon
ทริป 1 คืน
8/10
Ben
ทริปกับครอบครัว 1 คืน
10/10
Mamie
ทริปกับเพื่อน 1 คืน
8/10
The staff were friendly and accommodating
My only complaint was I was initially given a bedroom with a connecting door to another bedroom. The door meant sounds from the adjoining room could be heard quite clearly from my room. We went to reception to request a room change and this was accommodated
Vernanda
ทริปโรแมนติก 1 คืน
4/10
Philippe
ทริปธุรกิจ 1 คืน
6/10
Lovely family friendly property but unfortunately I had the worst nights sleep. This was due to a function but the music was loud and continued until 1:30am waking myself and my daughter up. Disappointing that I had to call down for music to be stopped or turned down. Shouldn’t allow music until that late.