6/10 ดี
9 เม.ย. 2025
Customers service
The early check in/out was great at no extra cost.
The checkin lady asked me if I had paid because and said that she couldnt see my details online. She came across as very aloof.
When coming back from a night out at around midnight - I was approached by an undesirable man whilst waiting for the lift. I ignored him when he was talking to me-he had previously been standing by the recepton desk when I entered the building. I did not feel safe in the hotel at that moment when I was approached by this stranger.
When I went down for breakfast the next morning after waiting on my own for 5 minutes before being acknowledged to be seated. I gave the waitress my room number and then she asked me if I had paid?
After eating some fruit I then went to get a full English breakfasrt. There were no hash-browns or mushrooms and I asked if some was coing out in which I was told 10 minutes. I got up a few times whilst eating my breakfast to check if anymore had been bought out to the eating area and was able to get a hash brown. I had to wait until I was on my second plate of food to get some mushrooms.
There are
ANDREA
ANDREA, ทริป 1 คืน
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