The room we had was comfortable and the Air Conditioning was very helpful as the weather was very hot. Staff were helpful in the main, though there were some issues.
Breakfast service would seem to indicate problems (shortage of staff?) in the kitchen. The bacon each day was dry and hard from laying under a hot lamp for too long, the Shakshuka was edible but the eggs were hard baked and there was dry burnt residue in the bottom of the dish which would seem to indicate that, like the bacon, it had stood for too long on a hot plate/under a hot lamp. The Egg Benedict Royal was cold but serve on a hot plate, how? Whilst there seemed to always be an adequate number of staff waiting on in the breakfast room, service was slow, again I think an indicator of issues in the kitchen.
Evening bar service raised another issue. Arriving in the Bar at around 10.30pm we were told that the tap beers were not available, but we could have bottled beer. Some ten minutes later it was noticed that other customers had been served with tap beers. On questioning this I was told that the reason was that at the time of our request the sprinkler nozzles had been removed for cleaning. Whilst being given this explanation it was noticed that the nozzles were not on the tap outlets. Had they somehow been replaced to serve the other customers? It is in my understanding that the cleaning of sprinkler nozzles is a full overnight soak.