2/10 แย่
24 ก.ย. 2025
Worst Place We could had stayed!!!
Made reservations ahead of time for a Digestive Specialist Appointment & received my confirmation, mind you I paid in full when reservations were made. Once arriving at hotel, l was informed by 2 rude young ladies I'd have to pay the deposit with my card, ABSOLUTELY no cash. Everywhere we've ever stayed has always put a "Hold" on my card & released hold upon checkout out. I didn't have that much on card so I moved my money around so I could just get our room & get to it as I'm sick. So once back to pay the EXTRA for 2 nights. We took the hit to the pocket & went on to room. Next morning we wake up to a cold room so my husband goes to turn heat on only to find we have no heat & it's totally broken including digital temperature display. I called front desk to let them know & it was one of the same young ladies that responded to me with she would notify maintenance who was familiar with it not working. Alright, agian we go on about day & appointment. Once returning this time, STILL no working heater/ac, I chatted with my 3rd party & they reached out to front desk. That's when it got even worse... When I returned to desk, the same young lady from past encounters informed me that it couldn't be fixed so they were switching rooms which was fine BUT if we had ANY ISSUES with that room I'd be asked to checkout because I had reached out to the 3rd party about the hotel & issues. I've NEVER felt more uncomfortable in my life in a city!!!!!!!
Claudette
Claudette, ทริปธุรกิจ 2 คืน
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