We just had the most amazing first family vacation at Beach Palace Cancun, and we can’t thank the staff enough for their incredible hospitality!
Our room was always spotless, thanks to the wonderful housekeeping team. The Coffee & Sweet House quickly became our favorite spot—our kids absolutely loved it! The international buffet was decent, but the Italian and Asian restaurants were truly outstanding.
A special shoutout to the beach bar—the atmosphere was fantastic, and the staff was so welcoming. And we can’t forget Joshuan, our incredible waiter at the pool—thank you for everything, my friend! You made our experience even more special.
The kids’ playroom was a huge hit, and the staff there was so friendly and engaging. Every detail of our stay was carefully taken care of, and it made our first trip to Cancun absolutely unforgettable.
The only thing we hated about the place was the 90 minutes presentation at Moon palace grand and the rude staff there that were so rude and insisted on us buying the membership which we didn't want. We were on family vacation not buying stupid memberships!!!! This was the only bad experience we had.
Thank you, Beach Palace Cancun team! We can’t wait to come back!