Check in was difficult. We entered the lobby and no one appeared to be working the front desk. We called out asking if anyone was working several times, getting increasingly loud, and received no response. We found one of the room attendants and she was unable to assist us. Finally, after a 10-13 minute wait I called the hotel and someone answered and finally showed up to check us in with a very dismissive attitude. I don't know if this was the desk attendant or not but I was left with the distinct impression that I was bothering her by wanting to be checked in. I travel frequently, and can honestly say it was one of the strangest and most unpleasant check ins I've ever encountered.
Kevin
ทริป 1 คืน
10/10
Jessica
ทริปกับครอบครัว 3 คืน
10/10
Shane
ทริป 3 คืน
10/10
Just stayed there June 19 and checked out Saturday. Amazing hotel very quiet at night. Didnt get to eat breakfast so i cannot speak about it. FREE PARKING!
Aiceanna
ทริป 3 คืน
10/10
My stay at the hotel was amazing. All the staff were very friendly. The room was very clean and anytime we needed anything we were accommodated. I would definitely recommend this hotel. God bless and thank you for your.kindness
Latecia
ทริปกับครอบครัว 4 คืน
10/10
Excellent service
Very clean
Jeanne
ทริปกับครอบครัว 3 คืน
4/10
Jennifer
ทริปกับครอบครัว 2 คืน
6/10
Jennifer L
ทริปกับครอบครัว 2 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
10/10
Thomas
ทริป 4 คืน
10/10
Khurum
ทริป 1 คืน
10/10
Khurum
ทริปกับครอบครัว 1 คืน
10/10
Staci
ทริปกับครอบครัว 1 คืน
10/10
Walter
ทริป 1 คืน
10/10
Nia
ทริปกับครอบครัว 1 คืน
2/10
This property was by far the worse hotel I have ever stayed in for a vacation. To start off walking in and checking in was completely weird. A white guy was in the lobby and the front desk receptionist was trying to make him leave and he wasn’t leaving at all she had to call the police. Checking in there was a problem with using a debit and or credit card and the receptionist knew that and was basically like whatever do you have cash if not I don’t know what to tell you. And then upon finally checking into the room walking in the room stunk so bad it had a very bad closed in odor and you can smell the carpet has not been cleaned. The curtains were filthy completely nasty the sheets were dirty and full of specks of black stuff. The water in the bathroom shower NEVER got hot we had to wash up in the sink. The pool was DIRTY pure dirty you can see the dirt floating around and the walls in the pool area was dry rotted. This was theee worse stay ever and we came for spring break. If I could I would really want my money back I’m so disappointed. Please do not stay here or waste your money.
Trinette
ทริปกับครอบครัว 2 คืน
8/10
Thanks u
bigman
ทริปกับครอบครัว 1 คืน
10/10
Julian
ทริปธุรกิจ 2 คืน
10/10
Luis
ทริป 1 คืน
8/10
David
ทริปกับครอบครัว 4 คืน
6/10
I wish I would’ve taken more pictures. From my first look standpoint, it looks like a perfect hotel. After being there a couple of days, you really start to notice things that are out of place. For starters. The Pool. It’s only open from 10 AM to 8 PM. Which makes it really hard if you’re going into Chicago and then getting back and letting the kids burn out energy. The pool clearly has been vacuumed/cleaned in a little while you can literally see the dirt at the bottom of the pool. We stayed there four days and nobody has touched the pool. Every time I wanted to take a picture of the pool area the lights were always off so you can’t get a good picture cause the pool is always closed when I was ready to engage
There is parts of the hotel, where the walls are collapsing. Picture will be down below. And it’s little things like this throughout the hotel that are in several different places.
Rooms did not get cleaned during the whole duration we were there now granted that could still be resemblance from Covid. However, we costly were asking for more towels. We were constantly asking for more soap. The sheets inside the couch were torn to shreds. Now when we did request things housekeeping was great and brought it and did it just fine.
The breakfast at this property was perfectly fine.
One more thing I would recommend if you stay here is go through your sheets really well I did find hair in one of our beds.
Overall, as a budget, friendly hotel yes it is worth the money.
Shannon
ทริปกับครอบครัว 4 คืน
2/10
Beware
Joe
ทริป 2 คืน
6/10
I stayed at this hotel three nights during a regular business week. My check-in was pleasant and staff were very nice. My initial room (King Suite) was very clean. However, the mattress was hard as a rock. I had to sleep on the pull out couch (surprisingly more comfortable). I let staff know the next morning and the front desk agent acknowledged my complaint as a common complaint among guests. She stated that replacing mattresses is in future plans for the hotel. They accommodated me and switched my room. It was to a lesser room, a junior king suite, but I slept way better the next two nights. The hotel itself is dated on the outside, but seems to have been recently updated on the inside. If it weren't for the staff and cleanliness, I'd probably give this property two stars. Also, the breakfast needs improvement.