They cancelled my room for a “maintenance” issue and didn’t bother to tell me. I showed up and after waiting 10 minutes for someone to come to the front desk at 4:00 pm they said my room was unavailable and to go to another hotel 12 miles away.
bret
bret, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
4 ส.ค. 2025
Julian
Julian, ทริป 1 คืน
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2/10 แย่
3 ส.ค. 2025
We didnt stay. It was sn aweful experience.
Dorothy
Dorothy, ทริป 4 คืน
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2/10 แย่
28 ก.ค. 2025
Joelle
Joelle, ทริป 10 คืน
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10/10 ไร้ที่ติ
19 ก.ค. 2025
CHIA CHENG
CHIA CHENG, ทริปกับครอบครัว 3 คืน
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2/10 แย่
18 ก.ค. 2025
Seth
Seth, ทริปธุรกิจ 1 คืน
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2/10 แย่
12 ก.ค. 2025
Alfredo
Alfredo, ทริป 1 คืน
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10/10 ไร้ที่ติ
4 ก.ค. 2025
Buki
Buki, ทริป 1 คืน
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4/10 พอใช้
2 ก.ค. 2025
I Won’t Be Back
For sleeping and changing clothes, the room serves its purpose. Everything else is below standard. For this hotel to be in Irvine, in an industrial business setting and around the corner from the beautiful Irvine spectrum is sad. Looks like it hasn’t had an upgrade since it opened. The mattress on the sofa bed needs to be in the trash. Housekeeping had not been completed before my stay. A used bar of soap was still in the shower. There was food under the sofa, cobwebs on the side of the dresser and the microwave was not clean. I had to ask for bedding for the sofa and was given king size sheets. I asked for towels twice and never got them. Asked for extra pillows and was told they ran out. I need a refund. Not happy with my stay at all.
Miya
Miya, ทริปกับครอบครัว 2 คืน
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6/10 ดี
26 มิ.ย. 2025
I had to wait for the clerk who was out for a walk. Also room didn’t have any trash cans.
Bernardo
Bernardo, ทริป 1 คืน
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2/10 แย่
26 มิ.ย. 2025
Jean Claude
Jean Claude, ทริปกับครอบครัว 2 คืน
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6/10 ดี
26 มิ.ย. 2025
Terrible nights
The bed was so warn it was so soft and you can fill the springs on the mattress. I asked to be moved to another room and was told it can be done the following day. When I checked the person didn't know anything about the change.
I also asked for towels which were not provided so I had to track someone down to get towels.
Henry
Henry, ทริปธุรกิจ 3 คืน
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2/10 แย่
13 มิ.ย. 2025
Checked in at 11:50pm. Completely aware of deplorable conditions by 12:05. Disgusting, like sleeping in an ashtray. Managers/night managers were impossible to locate, and couldn't care less when apprised of situation the next morning. Property markets itself as a non-smoking hotel. It's even on the welcome screen when turning on the TV. Worst hotel I've ever been at in O.C.
Gary
Gary, ทริปกับครอบครัว 1 คืน
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2/10 แย่
6 มิ.ย. 2025
Bedsheets dirty
The assigned room smelled bad but was clean. Front desk came in to verify and switched me to another room. When I pulled down the spread, I noticed that the bottom sheet was used - wrinkled outlining someone’s body on one side of the bed. I slept on top of the bedspread. The shower wall was moldy and I took photos.
Rosemarie
Rosemarie, ทริป 1 คืน
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2/10 แย่
25 พ.ค. 2025
It’s a homeless shelter not a hotel!
I Will never ever again! I was better off sleeping in my car. There is no service. Like one person doing everything and can never be found or reached. The room was gross. This is not because it’s old and run down but because they literally don’t clean anything. You have bring your own toiletries and soap because they provide nothing they say you can ask but asking the one person for something if you reach them they ignore or refuse. They use this hotel to place homeless people so don’t go if your a single mom with kids because it’s not safe! The property refuses to accommodate and you’ll see management respond on this review… but notice the past reviews all same complaints but still not fixed. They don’t care! I wouldn’t have stayed here if it was free let alone pay what was charged! It’s not a hotel it’s a motel and that is giving it high praise it’s more like a homeless shelter and that’s actually probably better. The area is nice and very deceiving once you get to halls Of the facility it’s disgusting. They don’t care they won’t fix it and it’s all trash! Don’t stay here! Ever!
Jackie
Jackie, ทริปกับครอบครัว 2 คืน
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2/10 แย่
25 พ.ค. 2025
Dirty, smelly, would not stay again
I only stayed here one night, luckily for me. I tried to check in at 2:45 (checkin time is 3) and they said it’s not ready, come back at 4. I had plans at 4 so stashed my bag there and came back at 7:30ish.
In both front desk encounters the employees were arguing with “tenants”. My room had the very distinct smell that someone had smoked cigarettes in it recently and also just smelled overall bad.
In the morning I left to get breakfast and was thinking about how this is probably the worst hotel in Irvine. Sure enough, multiple cop cars were there when I got back.
Employees are not friendly or helpful.
Why is there no trash can in the bathroom for an extended stay hotel?
The only good thing about this place is the location.
Aimee
Aimee, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
23 พ.ค. 2025
Disappointing
We messaged the hotel a day prior that we will be checking in late definitely past midnight because we were driving after hours from Bay Area. Upon arrival at 3:00am there was no front desk but there was a phone to be used for late check-in. However no one was answering. Another guest needed some assistance and luckily he found a person to help both of us. Hotel bed sheets were dirty and has some stains making it uncomfortable to sleep in, no shampoo conditioner. Next day it said breakfast included but there was nowhere to be found. Then same thing for check out there was no one in the front desk and or at least dropout boxes for keycards. Just has a note to leave the keycards there. No one answering the front desk since no one was there.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
19 พ.ค. 2025
Hotel Hell.
I have arrived early to the hotel to see if I can check in early, I was exhausted from a 3am road trip. Walked to the front desk to a man and a female that works arguing aggressively. So first impression is out the door. I could not check in due to hotel being sold out from the night before. I came back at regular check in at 3pm. My room was still not ready, they pushed it to 4-430. So close to canceling and finding a new hotel. Once my room was ready, I checked the room, it was incomplete, towels were missing. It had an odd old smell. Experience is HORRIBLE. I felt discussed and uncomfortable for my short stay. I will never come back to stay with that company. I should have booked a different hotel.
Jamie
Jamie, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
15 พ.ค. 2025
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
12 พ.ค. 2025
diana
diana, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
9 พ.ค. 2025
This is probably the worst place I have ever stayed in. The first night we were there as we were unpacking this suitcases getting things put away, took my shoes off went into the bathroom back to the bed put a few things in the drawers and the bottom of my feet were black. The floor was so dirty. We went to the office the next day to talk to the assistant manager, and she did have the floors cleaned, which was nice, but we had also told her that the bathroom had not been cleaned. The tub was still filthy dirty head people’s hair on the walls of the shower soap left in the soap in the soap, dishes so all they did is leave us cleaner to clean the bathroom, the washcloth that we took off the shelf, head yellow stains all over it. The stove was disgusting. I wouldn’t have cooked on. It looks like somebody had cooked food directly on one of the burners without any pots and pans, and the light on the dresser the only way to turn it off and on was to unscrew the lightbulb. We complained to the assistant manager and she refused to do anything about it or give us any money back if we were to leave she told us we could leave, but we weren’t getting a dime back. We found out after the fact that this hotel is used by the state of California to house the homeless at that explains a lot this with the most disgusting place I’ve ever been in and will never stay at a hotel like this again
Toni
Toni, ทริป 8 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
7 พ.ค. 2025
I found a used condom in my bed and more in the trash Sketchy people staying there...harrassed on the way to my room. Stay away!
Amy
Amy, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
4 พ.ค. 2025
This place was terrible...
Our room wasn't ready when we checked in
There was nothing available for the free breakfast.. and the room smelled really bad like musty and the bathtub was dirty as well
I was not happy and definitely won't be staying there again