6/10 ดี
19 พ.ค. 2025
Poor choice for the physically handicapped
If I had only stayed one night I would have given a "Poor" rating. We got there at 9:00 pm, so it was dark. There was no light switch by the door, so we had to walk about 8 ft to reach a lamp and then fumble around trying to figure out how to turn it on. The room had a bad odor to it. There floor was warped, running downhill towards the bathroom. Neither the microwave nor the phone worked. The top hinge of the bathroom door was broken, so you had to push on the top of the door to close it.
I struggle getting up from a sitting position, so I asked for a "Handicapped" room hoping for a raised toilet with bars to grab. It was a regular height toilet and no bars. A person with major walking issues wouldn't have been able to use this room. The only handicap amenity was a grab bar in the tub. There was a 3" step to get into the room, so no wheelchairs. The door to the bathroom wasn't big enough to allow a wheelchair or a walker.
The next day we complained at the desk and they moved to a different room for the second night. It was a much better room, and I would have given a 4-rating if this had been our only room. My only complaint then would have been the limited breakfast choices.
Jan
Jan, ทริปกับครอบครัว 2 คืน
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