The room was dirty when we got there-there was still hair from previous occupants in the shower, and the bathroom floor was still dirty. We stayed on the 9th floor and could still hear people (I am hoping children) being loud in the lobby at 1130pm, and that was with the television on. Oh yeah fair warning, you pay for parking here, $25+ for 24 hours, coffee at breakfast was awful, but you can pay for Starbucks (thanks but no thanks).