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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with restaurant, near Bass Pro Shops at the Pyramid

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Breakfast and dinner served
Café
Meeting facility
Exterior
Point of interest
Located near Beale Street, Crowne Plaza Memphis Downtown Hotel offers a warm welcome with a library, gym and dry cleaning services. Unwind by the seasonal outdoor pool or explore downtown at Notes & Provisions restaurant and bar. With high-speed WiFi, free newspapers and helpful staff have left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Business centre
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is ฿3,606
฿4,348 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking available
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8.4 out of 10, Very good, 1,492 reviews
The price is ฿2,876
฿3,566 total
includes taxes & fees
2 Nov - 3 Nov
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About the area

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 19 min walk - 1.6 km
  • FedExForum - 2 min drive - 1.8 km

Getting around

  • Memphis International Airport (MEM) - 17 min drive
  • Memphis Central Station - 9 min drive
  • Free local area shuttle

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Kay Kafe - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wahlburgers - ‬14 min walk
  • ‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Crowne Plaza Memphis Downtown Hotel by IHG puts you a short five-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness centre and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls and off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (USD 22 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free area shuttle within 3 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (8686 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults and USD 7 to 20 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 May:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Parking

  • Self-parking costs USD 22 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Memphis Downtown Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes. Self-parking costs USD 22 per day. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Memphis Downtown Hotel by IHG?

No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.

What is there to do at Crowne Plaza Memphis Downtown Hotel by IHG and nearby?

Crowne Plaza Memphis Downtown Hotel by IHG has a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, there's an on-site restaurant, Notes & Provisions.

What's the area around Crowne Plaza Memphis Downtown Hotel by IHG like?

Crowne Plaza Memphis Downtown Hotel by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 5 minutes' walk from Renasant Convention Center. Travellers say that this hotel is in a good location.

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Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Parking
Location
Bed
Lobby
Bathroom
Toilet
Car

Reviews

10/10 Exceptional

The staff were wonderful, room was clean and it was a lovely atmosphere!
Brianna, 2-night trip

10/10 Exceptional

It was a great stay
Blinda, 1-night trip

10/10 Exceptional

Lovely staff very pleasant stay
Michelle, 3-night trip

10/10 Exceptional

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Beth, 8-night trip

10/10 Exceptional

It was a great stay. But the shower head in my room needs to be replaced. But im still able to give all excellent ratings.
2-night trip

10/10 Exceptional

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Kenneth, 2-night trip

10/10 Exceptional

Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Norma, 3-night trip

10/10 Exceptional

The staff is amazing. Very central location, close to everything!
George, 3-night trip

8/10 Very good

Nice place to stay
Cat, 2-night trip

8/10 Very good

It’s a good place to stay in downtown.
mark, 3-night trip

8/10 Very good

Nice staff
Ed, 2-night trip

10/10 Exceptional

It was a great room we enjoyed ourselves
Steven, 2-night trip

10/10 Exceptional

I liked that the had a restaurant that served a variety of good food.
Kermit, 5-night trip

10/10 Exceptional

Location and comfort was commendable!

I had a wonderful one night stay! I was in town for a concert. The location is close to downtown Memphis where the concert in the Orpheum.
Carla, 1-night trip

2/10 Poor

Smell

Room and bathroom had smell like a cigarette or something.
Yuichiro, 1-night trip

10/10 Exceptional

crowne Plaza is ideal place to see the sites
Adrian, 2-night trip

8/10 Very good

Nice hotel with good coutesy bus.

Hotel was good overall. We did experience a problem with the toilet overflow and another with the bedside light but both were rectified immediately by maintenance. Think maybe we had one of the rooms that was not yet renovated. Staff were wonderful and the courtesy bus to take you anywhere within 3km was a great help as it's quite a walk to the main sights. I was disappointed to find that no attempt was made to be environmental, is this an american thing? Throughout uk and Europe im used to hotels giving guests the option to not have towel automatically replaced daily, for environmental reasons. Guests usually have the option to devide. This was not the case.
Lesley, 2-night trip

2/10 Poor

Find a better hotel

First room I was assigned, the door was a struggle just to get into the room, like I had to put my shoulder into the door to gain entry. The door did not close but had to “work itself” closed. Then, walking in immediately, I noticed wallpaper in the bathroom was coming off the wall and covered in mold, and someone had used the bathroom prior to my check-in. I immediately went back to reception and was assigned a different room. This one was okay but not by much. I think Crowne Plaza leadership should look at the quality of their rooms… the toilet, plumbing, wall outlets, etc. felt like I checked into a motel that charges by the hour. Also, this hotel is right by the highway, so get the pleasure of hearing every car, semi-truck, or police chase that will make sleeping a joke. For context, I stayed at the Sheraton across the street earlier this year and had a completely different experience. The only positive experience staying at this hotel was that the staff was very friendly.
Aaron, 2-night trip

10/10 Exceptional

Check in was painless&i loved the shuttle service
katina, 1-night trip

10/10 Exceptional

It was all a great experiance and the front desk was wonderful!!!
Christina, 2-night trip

8/10 Very good

Good experience, my room was clean
Jermaine, 1-night trip

10/10 Exceptional

10/10 recommend

Loved it here no complaints from me i
Amieah, 2-night trip

10/10 Exceptional

The stay was great & so was the front desk
pam, 1-night trip

10/10 Exceptional

Everything was great the service especially the waitress they were wonderful Tiara amazing.
Tamiko, 2-night trip

10/10 Exceptional

The room was clean and comfortable.
Sharon, 2-night trip