4/10 พอใช้
10 ส.ค. 2025
Nice people, not so nice facility.
I have to start with the fact that every interaction with staff was pleasant. There was not a single person that didnt smile and do their best to accommodate.
The facility is in desperate need of a make over! The elevators were broken in our building.
The ice machine is in the lobby which is an entirely different building.
The kitchen utensils were clearly not clean. There was nothing to clean them with either. The pull matress had rust and mildew on it and no sheets! We requested 2 sets of sheets and blankets, sprayed the couch with disinfectant, covered it with all of the additional bedding and just slept on the couch itself.
The cushions were so worn down that you sat on the actual pull out frame.
The bed is ok. But the pillows are completely worn down and flat.
I was so grateful that we brought some bedding. We still went by Walmart and bought a few blanlets.
The air conditioner sounded like a helicopter when running.
The smoke detectors blinked a super bright green light all night. The shower had a bit of mildew on the curtain as well as the grout. There is ZERO ROOM SERVICE! No turn down, no cleaning, no emptying the tiny trash cans. Breakfast is a TWO HOUR WINDOW and my entire family got sick a few hours after eating it.
Shannon
Shannon, ทริปกับครอบครัว 2 คืน
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