6/10 ดี
3 เม.ย. 2025
Not a great experience
My flight got delayed so I didn't arrive to the hotel until 3:30am. There was no one at the desk. After waiting for 10 minutes I called thinking maybe they were in the back and would come out. I noticed a security guard on the other side of the lobby on her phone so I asked if if she knew where anyone was, and she barked at me "what are you trying to do ma'am", and I explained my flight was delyaed and I just wanted to check in so I could go to sleep. SHe reluctanlty went to search for the front desk employee. After another 20 minutes someone finally come out and I got checked in. The room and bathromm lighting was incredibly dark making it very hard to put makeup on. The bartendar would dissapear from a full bar for 15-20 min at a time. The staff was pleasnt, once they finally help you but definitely no sense of urgency. I will not stay at this property again.
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