The pool is closed. Total bait and switch. They don’t advertise that the pool is closed and we stayed here so our children could swim. I will never stay at an Extended Stay America after this. No discount was offered, no refund. The corporate leaders need to be forced to stay in a hotel room after their kids go down to swim and it’s 110 degrees. Staff is awesome. Clean hotel. Not forgiving the bait and switch.
James
ทริป 2 คืน
10/10
John
ทริป 1 คืน
2/10
It was the most dirty room I even stay. bathtub, floors, all were dirty. Seems like room haven't clean at all. it was late and I was so tired and has to work early next day and I drove four hours that I wasn't strong enough to fight with staff for another room.
Rosie
ทริปธุรกิจ 1 คืน
10/10
In the middle of renovations in the whole building. Strong odor of paint, couch in the hallway, unable to push cart pass the elevator hallway.
Rose J
ทริปธุรกิจ 1 คืน
6/10
The hotel was being renovated. Lots of amenities were needing repairs or replacement.
Mercy
ทริปธุรกิจ 7 คืน
10/10
Walter A.
ทริป 2 คืน
8/10
The place was very clean. It was newly painted, and there was maintenance going on while I was there. They have a pool, and a small gym (though, I did not visit either).
Sean
ทริป 2 คืน
10/10
Michael
ทริปธุรกิจ 1 คืน
2/10
Marquese
ทริป 1 คืน
2/10
Marquese
ทริป 2 คืน
4/10
It was under construction and smelled in the room
Monica
ทริป 1 คืน
4/10
Rosemary
ทริป 3 คืน
10/10
Gabriela
ทริป 2 คืน
10/10
The front desk girl was amazing! So kind & helpful.
The overall experience was great. The only thing I can say is the room we stayed in had an issue with the bathroom door getting stuck from the inside. Someone had to open it from the outside to get out.
Gwen
ทริปกับครอบครัว 1 คืน
8/10
In the process of remodeling. We stayed in an older room because it was available earlier. Didn’t have duel nightstands, which are very useful for a couple of senior adults. The desk chair had many stains.
Richard
ทริปธุรกิจ 3 คืน
6/10
ผู้เข้าพักจริง
ทริป 2 คืน
2/10
Eric C.
ทริปธุรกิจ 1 คืน
10/10
Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Yvonne E
ทริป 3 คืน
4/10
Richard
ทริป 1 คืน
10/10
KeAndre
ทริปธุรกิจ 2 คืน
4/10
The only problem was with the check in. The system was down and it took over 40 minutes to get a room. The woman at the desk was very nice and did her best to help.