After a rocky start at the hotel (did not have our paid reservation documented - good thing I travel with all of my proof and did not have to pay again as the Igloo requested...)
Great stay and vacation, "igloo" rooms were cool and clean and pool was refreshing after the beach...
however,
misleading advertising as the "lodge" is
NOT beachfront,
does not have a spa
nor gym
and does not have premium rooms which we paid extra for,
and is NOT a 2 minute walk to Manuel Antonio Park entrance...(15-20 minutes at a very fast paced walk)
When the Manager was confronted about misinformation, he argued that "Expedia" rep must have printed wrong information and after arguing that if there were no premium rooms or you couldn't move us to a "premium room",
we were given a free $14 pizza as compensation,
Hotel would not refund difference in amount of price from "premium" and regular rooms paid
and
upon arriving back home,
HOTELS.com (Expedia),
would NOT refund partial amount of room because Igloo Beach Lodge would not respond or approve...
