We had a wonderful time at the Koi Resort St Kitts. From the moment we stepped out of the airport we were warmly received and taken directly to the hotel. Check in was smooth and quick with some of the best customer service I've experienced at front desk. A special thank you to Kayla & Shealiyah. The restaurant delivered some amazing food that we both really enjoyed. The Spa was very refreshing and we really enjoyed our massages as well. Thank you to Sophia for making that happen. We will definitely be back in the near future!
MARIO
ทริป 3 คืน
10/10
JEYSON
ทริปธุรกิจ 3 คืน
8/10
Nice hotel for a good price. Breakfast was fair. Our room was clean without a balcony “ Mountain View” is rooftop of entry carport. Nice gym.
ผู้เข้าพักจริง
ทริปกับเพื่อน 4 คืน
10/10
Kevin
ทริป 4 คืน
8/10
Location is not great, you would need a car to everywhere.
You cannot go to the beach because the stairs are broken and they haven’t repaired them yet.
Staff is very friendly and welcoming.
Giordano
ทริป 3 คืน
8/10
Séjour pour affaires. L’hôtel mérite un check-up du point de vue de la climatisation qui est atrocement bruyante.
Malgré avoir obtenu un changement de chambre pour une nuit, le retour dans ma chambre pour la seconde nuit n’était pas pour un mieux. Bref.
Pas d’eau dans les mini-bars (vides) et l’achat d’une pâte à dentifrice 15 USD m’a surprise au moment du check-out (Eh oui, les prix n’étaient pas affichés).
Enfin le service de navette, malgré la gentillesse du personnel, je trouve irrespectueux de faire voyager le client dans des voitures à même de rendre l’âme sur la route. Bref, à part le staff, le management et la gestion du produit est à revoir.
Christelle
ทริปธุรกิจ 2 คืน
6/10
Jason
ทริป 1 คืน
4/10
Jennifer
ทริป 1 คืน
8/10
The property is nice but not well managed
Latesha
ทริปกับครอบครัว 5 คืน
6/10
The property is not prepared for guests.
No towels. You have to beg them for towels.
They gave me a different room.. a long list
Latesha
ทริป 2 คืน
10/10
Edgardo
ทริป 1 คืน
6/10
The rooms are nice but koi…. Never supply materials needed for your stay
They either always out of towels or you get a limited amount to use for days.
I did not receive the room I paid for. The restaurant is ok
Latesha
ทริป 1 คืน
6/10
Check in was very, very slow!
After 2 plus hours expecting room to cool down fro 80+ degrees, called.
Someone arrived and confirmed issue.
Immediately assigned upgraded room - already cool, top floor, better view,
more space!
Only complaint chech-in
Do not belief it was receptionist but the process
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Kerry
ทริป 4 คืน
10/10
Beautiful view from the room of the ocean lounge room Beautiful pool area very nice ambiance.
Ruth
ทริปโรแมนติก 1 คืน
10/10
Had an amazing time at Koi! The food was great, the staff was amazing and the views were breathtaking. I look forward to my next visit to St. Kitts & Nevis and stay at the Koi. I especially would love to thank Kandy and Keanu for their hardwork, great hospitality, and warm smiles.
Najah
ทริปกับเพื่อน 3 คืน
6/10
Its a bit far away from everything
Nicholaas Jacobus
ทริป 9 คืน
6/10
Not on the main road so a bit of driving to restaurants and bars. Spectacular views of the cost but some attention to rust and wear and tear is needed.
Reyan
ทริปธุรกิจ 1 คืน
10/10
Awesome
Jermain
ทริป 2 คืน
6/10
For a Hilton property, this was disappointing, a let down. My room was good, but needed some maintenance. The hotel is just not up to Hilton standards or expectations. The staff is only OK. The lobby store has mostly empty shelves. The beach access is roped off with a "danger, do not cross" sign. The hotel is difficult to find and no signs are visible in the daylight. This is not a resort, just an average hotel with average management and some employees that just don't care.
Rembert
ทริป 3 คืน
10/10
This was an amazing stay. Book the trip!
Tiana
ทริปโรแมนติก 4 คืน
10/10
Faizan the host was excellent - everything was excellent! Thank you!