See all properties

SureStay Hotel by Best Western Vientiane

3.5 star property
Art Deco hotel in Vientiane with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Vientiane

Bar (on property)
Deluxe Room, 1 King Bed, Non Smoking, City View | View from room
Bar (on property)
Lobby sitting area
Lobby sitting area
In the heart of Chinatown, SureStay Hotel by Best Western Vientiane offers a warm welcome with continental breakfast and high-speed WiFi. Enjoy a cup of coffee at the cafe or unwind with a drink at the bar, while taking advantage of express check-out and multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Lift
  • Minibar
  • Bathrobes
The current price is ฿2,015
฿2,438 total
includes taxes & fees
29 Aug - 30 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Minibar, desk, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

Superior Room, 2 Single Beds, Non Smoking, City View | Minibar, desk, free WiFi

Superior Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Balcony, River View

Suite, 1 King Bed, Balcony, River View | Minibar, desk, free WiFi

Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Separate bath and shower
  • 51 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Minibar, desk, free WiFi

Superior Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, River View

Minibar, desk, free WiFi

Executive Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Separate bath and shower
  • 37 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Laotian cuisine

Salana Boutique Hotel

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 417 reviews
Salana Boutique Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
101 Chao Anou Road, Vientiane, 85621

What's nearby

  • Mekong Riverside Park - 5 min walk - 0.5 km
  • Ban Anou Night Market - 7 min walk - 0.6 km
  • Talat Sao - 15 min walk - 1.3 km
  • Vientiane Center - 2 min drive - 1.9 km
  • Patuxay - 2 min drive - 2.7 km

Getting around

  • Vientiane (VTE-Wattay Intl.) - 12 min drive
  • Nong Khai Na Tha Station - 31 min drive
  • Vientiane Railway Station - 34 min drive
  • Nong Khai Station - 43 min drive

Restaurants

  • ‪3 Euy Nong Restaurant - ‬1 min walk
  • ‪The Cabana Design Studio&Cafe - ‬2 min walk
  • ‪Phak Koh Lao - ‬2 min walk
  • ‪Cafe Amazon Vientiane (ริมโขง) - ‬1 min walk
  • ‪525 - ‬4 min walk

About this property

SureStay Hotel by Best Western Vientiane

Enjoy your visit to Vientiane with a stay at SureStay Hotel by Best Western Vientiane. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, French, Lao, Spanish, Thai, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 68 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking is limited

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of LAK 500000 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for LAK 225000.0 per night

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Surestay By Best Vientiane
SureStay Hotel by Best Western Vientiane Hotel
SureStay Hotel by Best Western Vientiane Vientiane
SureStay Hotel by Best Western Vientiane Hotel Vientiane
HELP_OUTLINE

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Vientiane?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at SureStay Hotel by Best Western Vientiane?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at SureStay Hotel by Best Western Vientiane?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at SureStay Hotel by Best Western Vientiane?

No, this hotel doesn't have a casino, but ST Vegas Entertainment International Club (21-min drive) is nearby.

Are there restaurants at or near SureStay Hotel by Best Western Vientiane?

Yes, there's an on-site restaurant.

What's the area around SureStay Hotel by Best Western Vientiane like?

SureStay Hotel by Best Western Vientiane is a short 6-minute walk from Mekong Riverside Park and 8 minutes' walk from Ban Anou Night Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Vientiane Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

Reviews

10/10 Excellent

Hotel location, staff service and cleanliness are very good plus good selection of dishes for breakfast.
EDGAR, 3-night trip

10/10 Excellent

We thoroughly enjoyed our stay here. Great location and great views from our balcony. The staff are all amazing, everyone was so friendly and attentive. Our Deluxe room had everything we needed and more. Very well managed and cared for hotel, might be one of the best in Vientiane. Wonderful!
Ya, 5-night trip

10/10 Excellent

Excellent stay in the heart of Vientiane

This is a very good hotel - clean, and excellently located right in the heart of the Vientiane. The rooms are spacious and very comfortable, perfect for relaxing after a day of exploring the city. Be sure to visit the rooftop bar for a pleasant experience with beautiful views of Vientiane.
2-night trip

8/10 Good

Nice place. Would recommend.
Andrew, 1-night trip

8/10 Good

Good value

Very good value stay at a great location. Will stay here again.
Vincent, 4-night trip

10/10 Excellent

This hotel is a wonderful stay for my fiancée and her parents to stay in. It is close to night market where I enjoy shopping with my family. I would love to stay at this hotel again.
Keng, 1-night trip

10/10 Excellent

The property has an excellent sky rooftop bar and restaurant. I enjoyed a number of evenings watching the sun go down. The staff were warm and engaging. Most enjoyable stay
Michael, 4-night trip

8/10 Good

Close to river
SAMPHANH, 2-night trip

10/10 Excellent

I stayed here 3 weeks, and overall experience had been exceptional. The room was clean, and there was a variety of breakfast options. The staff were courteous, friendly, and accommodating to our requests. I highly recommend this hotel as it’s a quick walk to the Night Market and a few blocks from the Night Food Market.
Ieng, 17-night trip

8/10 Good

Clean and nice location.
Ki Bong, 12-night trip

10/10 Excellent

This hotel is flawless! Everything exceeded my expectations, from cleanliness and service to location. I'm truly grateful for the comfortable and delightful stay this hotel provided.
Sung A, 2-night trip

10/10 Excellent

Great services and amenities. Locatec in the heart of the city. Walking distance to almost everything
Sinhpraseuth, 3-night trip

10/10 Excellent

Great hotel, location is great. Great staffs and very clean.
Joy, 2-night trip

8/10 Good

Decent place to stay in the downtown tourist area, very close to the night market and many other dining options. Rooftop bar is quite nice
Didier, 1-night trip

8/10 Good

Great service,great location and very clean.
Joy, 2-night trip

6/10 Okay

The hotel needs upgrading. The room service food was terrible.
Donna, 2-night trip

2/10 Terrible

Rude and ugly staff attitude… as African American can feel subtle discrimination from manager and front desk. Please avoid

4/10 Poor

If you like rollercoaster rides, you’ll love their shower. One minute it gives you burning hot water then it turns to solid cold shower. It happens every few min. Inside the shower was rusty and mouldy. Front desk ladies and the lady manager need to learn hospitality attitude and services from their serving staff. Servers from bartenders and breakfast people were very nice except those rude cold ladies at front, especially the middle aged manager. When I asked for a late check out, one lady wanted to charge me. I then asked another gentleman later again who allowed me to stay a little longer.
Yuri, 1-night trip

4/10 Poor

At check in, front desk lady requires CASH deposit of 30USD. When I only had 20 dollar bills, she just kept 40 because she didn’t want to give me a change. She then asked me some questions that made me assume this hotel is often used for “funny” business with some unwanted overnight guests. Of course someone like me with a US passport, a solo female Traveller who is obviously married, who looks more Asian than American couldn’t possibly be booking an “executive”room all to herself. Good start. AC worked like a champ. Sloppy housekeeping. Breakfast had limited selections but they will make eggs if you ask. Bar upstairs is very nice but can get loud. I would not stay in their suite which is on the same level as their popular bar (I made that mistake in my previous trip in a similar hotel setting). When I first saw the tv listing inside the remote box (shown) was very nice except the info was incorrect. To me, their view of “service” is “what can we get away with” rather than “how can we better serve our customers.”
Yuri, 4-night trip

8/10 Good

Stingy

It served its purpose and the heart of Vientiane. Don’t drink the water. Don’t add ice to your drink! Of the three days I was there, I was sick 1 1/2. I kept asking them for toilet paper and they bring me one roll at a time. With vomiting and explosive diarrhea it was just annoying to have to call them every few hours for toilet paper. I told them I was sick. They had a restaurant at the bar, but not one really for lunch. But they also didn’t offer room service. I had to convince them to bring me my food to me. It stated there was a minibar, but there was no minibar. These are all minor issues. The room was fabulous.
4-night trip

8/10 Good

접근성, 청결, 조식, 직원친절등 매우 우수했으나, 세면대 배수등은 조치가필요합니다
hee yong, 4-night trip

10/10 Excellent

Lakhouanta, 3-night trip

10/10 Excellent

kunio, 4-night trip

10/10 Excellent

SAMPHANH, 3-night trip

10/10 Excellent

Road construction
SAMPHANH, 3-night trip