Amazing hotel. Having lived in Redditch this is our definite choice when we come back to see friends.
Patricia
ทริป 1 คืน
4/10
I’m sure the hotel was once very grand, but has not been kept up properly. The common areas were nice, but that’s the only positive. Our room was far down a dirty hallway and the room itself was not impressive at all. Carpet looked like it needs to be replaced years ago, the bed and pillows may be the worst we have ever encountered. The chair was black velvet and covered in dirt and hair. We would not recommend this hotel to anyone
darrin
ทริป 1 คืน
10/10
julian
ทริปธุรกิจ 1 คืน
6/10
Natasha
ทริป 2 คืน
6/10
Hotel was fine, it had had some freshening up but parts were slightly tired looking. Sauna area was not cleaned thoroughly. Gym exceptionally small, very basic equipment. Hot tub was only accessible at certain times which changed each day. Breakfast was lovely, fresh and good quality. Ordered room service and food was cold on arrival. Asked for room reset each day and this was not done fully I.e. bed not made, tea bags replaced but not milk, fresh towels provided but toiletries not replaced.
Natasha
ทริปธุรกิจ 2 คืน
10/10
Christopher
ทริปธุรกิจ 1 คืน
6/10
Sushil
ทริป 1 คืน
8/10
The hotel is beautiful, the rooms were quite small, but nicely decorated. The one thing that bothered us was that the first room we got, smelled so badly of mold we had to change rooms. The breakfast was in a beautiful restaurant and it was quite nice, but the chairs were so dirty I couldn't sit on the one in my table because I had a white skirt on. The hotel is beautiful, but in need of tlc.
Annika
ทริป 1 คืน
10/10
Christopher
ทริปธุรกิจ 1 คืน
10/10
Quite old but nice and quirky. No issues. Nice change from modern hotels
Chris
ทริปธุรกิจ 1 คืน
10/10
Very friendly hotel. Receptionist very helpful. Used the gym facilities which were a little out dated but more than fit for purpose. Room was comfy and clean. The only negative is how cold the room was. Heating wasn't sufficient enough to warm the room from the time I turned it on to bedtime which was about 4 hours. Other than that over all it was a good stay. I would ring reception in future to put heating on in the room before I arrive. Would definitely use this hotel again. Food was usual pub grub.
Claire
ทริปธุรกิจ 1 คืน
6/10
Rebecca
ทริป 1 คืน
10/10
Mrs
ทริป 1 คืน
10/10
Danielle
ทริป 2 คืน
10/10
Joshua
ทริป 1 คืน
8/10
NATHAN
ทริป 1 คืน
10/10
Joshua
ทริป 1 คืน
4/10
Ajay
ทริป 1 คืน
10/10
Great location
Stephen
ทริปกับครอบครัว 1 คืน
6/10
A convenient and pleasant hotel to stay for a one night business trip. The staff were great and the facilities were good. Food was acceptable but nothing out of this world.
One thing I will say is that it was extremely cold, the rooms are quite old but I understand the place is going through a refurbishment so that is to be expected. My room was incredibly cold, there was only one small radiator under the single glazed windows keeping the room warm and it wasn’t even on Full. The water in the shower it was also incredibly cold despite there being a note saying for you to leave it running for a few minutes, it was still quite cold and I couldn’t turn it up. Luckily, I had some fluffy pyjamas to keep me warm but when the temperature outside is below freezing, this really isn’t acceptable.
Leah
ทริปธุรกิจ 1 คืน
10/10
Broham
ทริป 1 คืน
8/10
Kirsty
ทริป 1 คืน
8/10
Good service on arrival, good breakfast, excellent evening meal. Quiet area.