This has got to be one of the worst hotels I've ever stayed at. It almost felt like a crack house and not a good one. The room smelled like smoke even though it's supposed to be non-smoking and smelled like pee. I called ahead for a late check-in because of a flight but when I showed up nobody was here to check me in finally a lady did come to help me and she was as nice as she could be but it was late. The room was definitely dirty the door had weird stains on all over it the floor was sticky. Some of the towels were yellowish and even one had small blood stains. It was already 2:30 in the morning by the time I got comfortable so trying to get a refund and finding another hotel wasn't going to happen. I ended up sleeping in my clothes on top of my jacket using my duffel bag as a pillow. Would never stay here again or any hotel in the chain. You should avoid it at all cost.
Philip
ทริปธุรกิจ 1 คืน
6/10
Poor breakfast, some of staff werry unpleasant. Low price justify some of that.
Radovan
ทริปกับเพื่อน 3 คืน
10/10
Linda
ทริป 3 คืน
4/10
Checked in very late due to a missed connection at O'Hare. The only reason I did not leave and request my money back was that this was my one option to get 3 hours of sleep at that point.
Trust your instincts, this place is disgusting. It was dirty and smelled terrible. Fresh blood stains on carpet and parts of the kitchen had not been cleaned in a while... Or ever.
Front desk was nice and polite which is pretty much the only good part of my stay.
Carl
ทริปธุรกิจ 1 คืน
2/10
Assigned the wrong room from what i booked
eric
ทริป 1 คืน
10/10
It was really good just wish the parking lot was bigger
Joseph
ทริปธุรกิจ 1 คืน
10/10
James
ทริป 1 คืน
10/10
Ivan
ทริปกับครอบครัว 7 คืน
10/10
Alexandra
ทริปกับครอบครัว 7 คืน
8/10
Sandy
ทริป 4 คืน
4/10
The room was dirty (actual garbage on the floor), smelled bad, and was in very poor condition. The whole place is sorely in need of some upkeep and the continental breakfast was a joke. My standards are not high…a clean room and a fresh cup of coffee in the morning is all I required on this trip, but I will not be staying here again.
Bruk
ทริป 9 คืน
10/10
Tisha
ทริป 1 คืน
2/10
landy
ทริป 2 คืน
2/10
landy
ทริป 2 คืน
8/10
Id stay here again. Convenient close to Ohare many other things
NICHOLAS
ทริป 2 คืน
2/10
Pavel
ทริป 1 คืน
8/10
Zeek
ทริป 7 คืน
10/10
Latoya
ทริป 3 คืน
2/10
Seriously dusty and no hot water or hair dryer for cold weather. When complained, the receptionist was extremely rude tell us that the maintenance will arrive once they are done fixing some thing else complained in an other room.
The maintenance that arrived acknowledged that this was the second time someone complained about hot water issue on our floor.
Secondly the sheets and the room was dusty and the carpet was old and torned. We could not sleep due to allergies from dust. I had to check out early to sleep some where else as we have a return to Germany today.
Very sad experience.
Durenayab
ทริปธุรกิจ 3 คืน
2/10
Tina
ทริปกับครอบครัว 2 คืน
6/10
Door on first room “ate” my card (3 week known issue according to maintenance person)… got put in another room (Pam the manager was AWESOME).. loud.. barking dogs at night in the hallway!!! Towel rack broke off the wall… uncomfortable bed