ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม ชิคาโก ทินลีย์พาร์ค

Morning breakfast improvements

over all my stay was good, however the morning breakfeast needs improvement may I suggest hot food this hotel offered only muffins, bagels, packaged oat meal and orange juice not a very good menu.

paul, ทริป 1 คืน, 11 ม.ค. 2022

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Will never be back

Stay is terrible because for the past two days I have been trying to contact this hotel just to get some information and help on a issue that was and is their fault but instead of trying to help so it can be resolved and we can move on I am being avoided, pointed in all types of directions, being misinformed etc I am VERY disappointed in how this situation is being handled because I was fairly calm not disrespectful or anything. How do you double charge someone for a reservation that was ONE prepaid and then your refund money BUT only refund half of the money and not the total amount …if you made a mistake be honest enough to right your wrong and REFUND ME ALL OF MY MONEY FOR BEING DOUBLE CHARGED. I believe a call to your headquarters is in order since the managers at that establishment would rather avoid me and not answer my calls. I will not be back or recommending anyone to stay here.

Aaliyiah, ทริป 2 คืน, 31 ธ.ค. 2021

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The pool was closed and appeared in extreme disrepair. It was very dry in the room, most of the outlets don’t even work. The “breakfast” was atrocious. No microwave for oatmeal. The prepackaged toaster waffles were moldy, no fresh fruit, stale bagels and that’s it.

Paul, ทริป 1 คืน, 26 ธ.ค. 2021

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All in All Stay Was Good. But hotel needs work

Pool is closed due to Covid Room had items left in fridge from previous people. No trash can in room notified front desk but no one ever brought us one. Tons of hair in shower drain from previous people. I had to remove it myself. There was garbage behind the beds as they weren’t moved while cleaning. Had to switch rooms mid stay due to a leak under the tub that would leak into room below us. New room had steady drip from tub faucet.

Melissa, ทริปกับครอบครัว 7 คืน, 23 ธ.ค. 2021

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Absolutely horrific and horrible

The bed was hard as a brick. The room was dusty. They refused to clean the room they also refused to give clean towels daily. The housekeeper was rude. The service was substandard. This hotel has fallen off from where it use to be. I will never book here again.

VyaGales, เดินทางเพื่อทำธุรกิจ 6 คืน, 21 ธ.ค. 2021

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Great place to stay

This hotel is very good for the money, I have stayed there twice and would recommend it to others. The only suggestion I would have is bigger pillows or at least four of the small ones.

audrey, ทริปกับครอบครัว 1 คืน, 14 ธ.ค. 2021

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$20 pet fee & not very restful

The hotel said they rec’d my reservation wrong - that we were checking in & out the same day and they didnt receive pmt. They charged me twice and I’m still working on getting a credits. I showed them my email confirmation & had Hotels.com call them. Spent an hour trying to solve this with them. The hotels.com site showed no pet fee and there was a $20 fee. 4 am there was a fire alarm. Thankfully a false alarm but not a very restful stay during a cross country trip.

Rochelle, ทริป 1 คืน, 28 พ.ย. 2021

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friendly staff but issues with facility

The staff was friendly and attentive but, the hotel could use some work.. The card lock did not work until the day i left.. No one knew how to fix the problem, had to wait to be let in room. Again, the staff was wonderful, its ghe facility that needs work.. Carpet in bad shape, the hotel coild use a freshening up..

Thomas, ทริปกับครอบครัว 3 คืน, 26 พ.ย. 2021

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Nightmare

When we arrived we waited for an hour so they can check us in the guy seemed he doesn’t know what to do and then the card keys don’t even work the hotel staff has to came every time to open the door for us and they said they don’t clean the rooms until we check out We stay for 3 days and the rooms was full of garbage with 2 kids and a baby it was a nightmare the room carpets was full of dog hair I don’t recommend this hotel I never go back there

ทริปกับครอบครัว 3 คืน, 24 พ.ย. 2021

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I stayed there about 7 years ago and the place was great, that's the reason I was excited about going back. I was so disappointed the place had changed the rooms was not as clean and the hallways didn't smell good an the carpet was horrible needs a lot of cleaning my key cards stop working every other day. The staff was friendly.

Sherel, ทริปกับครอบครัว 5 คืน, 21 พ.ย. 2021

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